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Novotel Wien City

4.0 star property
Travelers step into Vienna's vibrant city life with on-site shopping and savor international cuisine just minutes from historic St. Stephen's Cathedral

Choose dates to view prices

Novotel Wien City, in the heart of Vienna, offers an upscale retreat near St. Stephen's Cathedral and Stephansplatz. This eco-certified hotel features on-site shopping, a playground for children, and the Family and Friends restaurant serving international cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 512
AED 578 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Novotel Wien City

  • Upscale hotel near Stephansplatz
  • Near St. Stephen's Cathedral and Spanish Riding School, Novotel Wien City provides a terrace, a coffee shop/cafe, and a playground. The on-site international cuisine restaurant, Family and Friends, offers lunch and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and multilingual staff
    • Tour/ticket assistance, smoke-free premises, and a front-desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, showers, and hair dryers
    • Flat-screen TVs with premium channels
    • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the Austrian Ecolabel and EU Ecolabel, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Novotel Wien City pet-friendly?

Yes, Novotel Wien City allows dogs (limit 1 total). There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Wien City?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Wien City on 7 June 2026 start from AED 512, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 29 per day.

What time is check-in at Novotel Wien City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Wien City?

Check-out is at noon.

Does Novotel Wien City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 52 per person applies.

Where is Novotel Wien City located?

Located in Leopoldstadt, this hotel is within a 15-minute walk of Danube River, Prater, and Stephansplatz. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km). Julius-Raab-Platz Tram Stop and Nestroyplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the room was comfortable and very good location.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Suhrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel recently. I liked the location. 10-12 min tram ride or maybe a 20 min walk from the main touristy area which is nice. Good property with clean rooms and ample parking space. The staff at the reception were super freindly.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and very comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Frank A

Liked: Cleanliness, staff & service, amenities
Nice hotel. Staff was friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great location and stay. Nothing out of the ordinary
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Susan Jane

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Comfy and well located
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely size room and in such an idea location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room with lots of space
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Goran

Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kanoksak

Perfect location and very good services.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Steven Siaw Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Adam Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Doranna De

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, the staff was very helpful and nice. Thank you very much.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at check in. Rooms were comfortable and easy walk to everything in Main center of Austria 🇦🇹
Stayed 1 night in Jul 2024