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Aparthotel

smartments Wien Heiligenstadt

3.5 star property
Eco-certified aparthotel in Vienna

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Photo gallery for smartments Wien Heiligenstadt

Lobby
Studio (XL) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Shower, hair dryer, towels, shampoo

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi
The current price is AED 259
AED 292 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Familyroom

1 bedroom, laptop workspace, blackout drapes, soundproofing

Familyroom

Highlights

Separate sitting area
Soundproofed
Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 42 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

1 bedroom, laptop workspace, blackout drapes, soundproofing

Studio

Highlights

Separate sitting area
Soundproofed
Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (XL)

Studio (XL) | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Studio (XL)

Highlights

Separate sitting area
Soundproofed
Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 24 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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AED 1,295 total
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About the neighborhood

Map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190

What's nearby

  • University of Vienna - 6 min drive - 4.5 km
  • Vienna International Centre - 6 min drive - 5.9 km
  • Vienna Christmas Market - 7 min drive - 5.2 km
  • St. Stephen's Cathedral - 8 min drive - 5.9 km
  • Vienna State Opera - 9 min drive - 6.2 km

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Anker - ‬3 min walk
  • ‪Space 2 Move - ‬1 min walk
  • ‪Da Contessa - ‬6 min walk
  • ‪Sportcafe Bingo - ‬13 min walk
  • ‪FukuKai Asiatisches Restaurant - ‬10 min walk

About this property

smartments Wien Heiligenstadt

Eco-certified aparthotel in Vienna
Along with laundry facilities, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available.
Smartments Wien Heiligenstadt offers 166 accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Vienna aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Vending machine

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

Property is also known as

SMARTments business WIEN HEILIGENSTADT Vienna
SMARTments business WIEN HEILIGENSTADT Aparthotel
SMARTments business WIEN HEILIGENSTADT Aparthotel Vienna

Frequently asked questions

Is smartments Wien Heiligenstadt pet-friendly?

No, pets are not allowed at this property.

How much is parking at smartments Wien Heiligenstadt?

This property doesn't offer parking.

What time is check-in at smartments Wien Heiligenstadt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at smartments Wien Heiligenstadt?

Check-out is at 11:00 AM.

Where is smartments Wien Heiligenstadt located?

Located in Döbling, this eco-certified aparthotel is 0.6 mi (1 km) from Danube River and 3 mi (4.8 km) from Vienna Christmas Market. Millennium City and Alte Donau are also within 2 mi (3 km). Vienna Heiligenstadt Station is only a 2-minute walk and Heiligenstadt, 12.-Februar-Platz Tram Stop is 5 minutes.

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smartments Wien Heiligenstadt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 62 reviews
Rating 8 - Good. 22 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.0/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025

10/10 Excellent

maki

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023

8/10 Good

ito

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024

8/10 Good

MEHDI

Liked: Cleanliness, property conditions & facilities, communication
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
Stayed 7 nights in Apr 2023

6/10 Okay

Renate

Disliked: Property conditions & facilities, communication
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Stayed 5 nights in Sep 2024

8/10 Good

Sarang

Liked: Cleanliness, property conditions & facilities
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Stayed 3 nights in May 2024

8/10 Good

Ruqaya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richie Jay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Stayed 7 nights in Jun 2023

8/10 Good

Kanako

Liked: Cleanliness, amenities, property conditions & facilities
ハイリゲンシュタット駅の通路を出たらすぐの場所でとても便利です。通路を挟みスーパーが朝7時から開いているし宿から出てすぐ食事できる所があるし快適でした。
Stayed 7 nights in Jun 2025

8/10 Good

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es war alles zur vollen Zufriedenheit!
Stayed 5 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Albergo pulito e tranquillo, il personale molto gentile e disponibile. Non lontano dalla struttura, c’è dalla fermata autobus per raggiungere facilmente il centro.
Stayed 2 nights in Dec 2024

8/10 Good

Marius

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Apr 2025

10/10 Excellent

IZUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
この宿泊施設を理解して選んだ人なら十分納得できると思う。駅は隣、ピースフルな雰囲気、ベートーヴェンのお散歩道にも近いし、地下鉄、トラム、バスが利用できて、ミニキッチンを含めた使いやすい設備等々、説明どおり。もちろん次回もきっと滞在するでしょう。
Stayed 8 nights in Mar 2025

8/10 Good

Zachary

Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Luca

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025

8/10 Good

Katrin

Liked: Amenities, property conditions & facilities, communication
Nicht sehr sauber aber sehr nah am Bahnhof und an einem Lebensmittelgeschäft.
Stayed 5 nights in Dec 2024

8/10 Good

Eva

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Room comfort, communication
Stayed 3 nights in Oct 2024