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Senator Suite Stephansplatz by Welcome2Vienna

3.5 star property

Choose dates to view prices

A short walk from Stephansplatz and Vienna State Opera, Senator Suite Stephansplatz by Welcome2Vienna provides a terrace and more. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Outdoor Space

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 10:00 PM and 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Frequently asked questions

Is Senator Suite Stephansplatz by Welcome2Vienna pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Senator Suite Stephansplatz by Welcome2Vienna?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM–2:00 AM for a fee.

What time is check-out at Senator Suite Stephansplatz by Welcome2Vienna?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Senator Suite Stephansplatz by Welcome2Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Senator Suite Stephansplatz by Welcome2Vienna located?

Located in Innere Stadt, this apartment building is within a 5-minute walk of Graben, Hofburg Imperial Palace, and Stephansplatz. Spanish Riding School and St. Stephen's Cathedral are also within 5 minutes. Stephansplatz U-Bahn is only a 4-minute walk and Herrengasse U-Bahn is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

8.0

Cleanliness

10

Location

6.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

NB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. The is plenty of space, very large rooms.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Dr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage; sehr schöne geräumige Wohnung. Alles prima, wir kommen gerne wieder. Gute Betreuung durch Vienna Residences. Nur zu empfehlen !!
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Kim

Liked: Cleanliness, staff & service
Disliked: Room comfort

Overrated for the Price

Stayed two nights during Easter break and was initially excited about the apartment location. Is this apartment spacious? Yes. Is it clean? Yes. However, it's not difficult to clean, or offer space, in an apartment that is sparsely furnished. The little furniture that is provided appears to be a mismatched collection courtesy of the clearance room at IKEA. The beds consist of thin mattresses (no box springs) which are so hard to sleep on that my husband and I were forced to switch off sleeping on the one and only worn couch found in the living room each night. The bedrooms don't have closets or drawers. An iron didn't appear to be standard (one was delivered after I requested it). The apartment lighting consists of bright, florescent light bulbs in central chandeliers and a couple of tiny bedside lamps in the bedrooms. The living room floor lamp next to the couch didn't have light bulbs. The bathrooms were lovely if you disregarded the shower door that couldn't close and that neither bathroom had a toilet. The only toilet in the "spacious" apartment can be found in the foyer. The bath towels were worn, cheap and coupled nicely with the half empty bottles of "Super Saver" shampoo and conditioner they provided by the tub. We could have stayed a lovely hotel for the rate we paid for this apartment, buyer beware .
Stayed 2 nights in Apr 2018
Verified

2/10 Terrible

June-Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was told to find a new place to stay

We ended up not staying here due to the extreme lack of customer service and, in fact, we were told to find a place to stay elsewhere when we were 1 hour away from Vienna on our way to check-in. We simply needed a place to rest our heads for a quick layover prior to a morning flight to Germany after working in smaller towns for business (we are in the wine industry and the vineyards are in the outskirts of Vienna). We noted that we needed to arrange check-in and getting keys prior to our arrival so had our colleague from Austria call (whom has worked in the hotel industry in Vienna) to ensure that we did not have any issues with translation. We were told that we could check in with no added fee until 10pm but there would be a fee of 30 Euro should be need to check in afterwards. She told the contact that we would be a later check in due to our proximity and plans and we would call them when we were on our way and had no issues with the added fee. At 11:15 (23:15) our colleague was called and the contact was extremely angry that we had not yet arrived, stated that he was paying someone to wait for us, and that we should just look for a new place to stay the night. There was absolutely no customer service and we had to find a place to stay, last minute, in Vienna. The only thing good I have to say is that the photos of the location looked nice, but we paid a very large price for something we did not experience.
Stayed 1 night in Mar 2018