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Vienna Prestige Apartments - Graben, by Welcome2Vienna

4.5 star property
Luxury apartment in Vienna

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Suite (Pearl 15b, Cleaning Fee Included) | Living area | Flat-screen TV
Suite, 3 Bedrooms, Kitchen (Master Suite 0215A) | 1 bedroom, individually decorated, individually furnished
Suite, 3 Bedrooms, Kitchen (Master Suite 0215A) | 1 bedroom, individually decorated, individually furnished
Suite (Pearl 15b, Cleaning Fee Included) | Private kitchen | Fridge, microwave, oven, stovetop
Suite (Opal 17, Cleaning Fee Included) | Private kitchen | Fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite (Quartz 15c, Cleaning Fee Included)

Suite (Quartz 15c, Cleaning Fee Included) | 1 bedroom, individually decorated, individually furnished

Suite (Quartz 15c, Cleaning Fee Included)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Opal 17, Cleaning Fee Included)

Suite (Opal 17, Cleaning Fee Included) | 1 bedroom, individually decorated, individually furnished

Suite (Opal 17, Cleaning Fee Included)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Graben 28, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Spanish Riding School - 3 min walk - 0.3 km
  • Vienna State Opera - 9 min walk - 0.8 km

Getting around

  • Stephansplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Cafe de l'Europe - ‬2 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Vienna Prestige Apartments - Graben, by Welcome2Vienna

Luxury apartment in Vienna
Tour/ticket assistance and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and a dining area. Housekeeping is available once per stay.
Vienna Prestige Apartments - Graben, by Welcome2Vienna offers 4 accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Languages

Croatian, English, French, German, Italian

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Local maps
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must contact this property at least 1 week in advance to make check-in arrangements.

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vienna Prestige Apartments Graben Apartment Vienna
Vienna Prestige Apartments Graben Apartment
Vienna Prestige Apartments Graben Vienna
Vienna Prestige Apartments - Graben, by Welcome2Vienna Vienna
Vienna Prestige Apartments - Graben, by Welcome2Vienna Apartment

Frequently asked questions

Is Vienna Prestige Apartments - Graben, by Welcome2Vienna pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

This property doesn't offer parking.

What time is check-in at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM–2:00 AM for a fee.

What time is check-out at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Check-out is at 11 AM.

Where is Vienna Prestige Apartments - Graben, by Welcome2Vienna located?

Located in Innere Stadt, this luxury apartment building is within a 5-minute walk of Graben, Stephansplatz, and Hofburg Imperial Palace. Spanish Riding School and St. Stephen's Cathedral are also within 5 minutes. Stephansplatz U-Bahn is only a 4-minute walk and Herrengasse U-Bahn is 5 minutes.

Vienna Prestige Apartments - Graben, by Welcome2Vienna Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 61 reviews
Rating 8 - Good. 26 out of 61 reviews
Rating 6 - Okay. 14 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10

Stayed 3 nights in Feb 2020

6/10

The location is absolutely amazing ! I had arranged for the representative to meet us at 2pm, however they were no where to be seen which made me very nervous...after calling the mobile # I was told "the representative was helping other guests at another location" would have been nice to receive a phone call vs. me having to figure it out...The double bed while very comfortable is small and slightly awkward to get into. The pull out sofa is very squeaky :( The layout is weird but workable. Could definitely use sprucing up and the supplies were VERY minimal. The pictures shown must be of several apartments only some of them corresponded to ours. Also beware of the taxes I was charged $177.00 in taxes for 2 nights!!
Stayed 2 nights in Oct 2019

8/10

Excellent location, quiet and clean apartment. Easy to reach any historical place.
Stayed 3 nights in Sep 2019

8/10

Location was perfect
Stayed 3 nights in Sep 2019

8/10

Stayed 2 nights in Aug 2019

8/10

WiFi is not working.
Stayed 2 nights in Jul 2019

8/10

Ótima localização. Espaço bom com cozinha equipada. Muito próximo do metrô e centro de Viena. Pontos a melhorar: não tem ar condicionado, apenas dois ventiladores de chão que ajudam pouco e faz muito calor. As fotos que tem no site mostram um apartamento melhor conservado diferente da realidade. Não tivemos limpeza do apartamento nos dias que ficamos hospedados
Stayed 4 nights in Jun 2019

10/10

ロケーションがよく、施設も思った通りのものだった。
Stayed 2 nights in Jun 2019

10/10

素晴らしいロケーション、ゆったりとした部屋。 最高でした。あのような場所で、泊まれるなんて信じられません。今度、行く時も泊まりたいです。Great location, spacious room. It was the best. I can not believe that I can stay at such a place. I want to stay next time I go.
Stayed 2 nights in Feb 2019

6/10

Didn't look like the pictures at all. In pretty poor shape. Could really use some updating. Weird layout. No door to shower. In a very good location though.
Stayed 2 nights in Apr 2019

8/10

Stayed 4 nights in Apr 2019

8/10

Die Lage mitten in der Stadt ist hervorragend. Die Fenster unseres Appartements gingen zu zwei Lichthöfen. Mit Aussicht war also nichts. Dafür war es andererseits sehr ruhig. Die Ausstattung ist in Ordnung. Essen Kochen hat funktioniert. Ein Supermarkt ist in der Nähe; Restaurants und Cafes sowieso.
Stayed 5 nights in Apr 2019

10/10

Stayed 3 nights in Apr 2019

10/10

Excellente situation géographique au coeur de ville historique avec plein de commerces (et jolies boutiques ) et d ' animation. Appartement très agréable mais matériel de cuisine à rafraîchir comme la poêle, les couteaux même sans faire de grande cuisine. Accueil et disponibilité du personnel très agréable. Je reviendrai avec plaisir.
Stayed 3 nights in Apr 2019

6/10

Stayed 3 nights in Apr 2019

8/10

Stayed 3 nights in Feb 2019

10/10

The perfect location !
Stayed 3 nights in Feb 2019

6/10

Perhaps our negative review is due to our expectations of the property, but this is not a hotel. This is an apartment. We have stayed in other properties with apartment in the name, and they still operate like a hotel with a reception desk, common areas, and staff. We expected this to be similar. Instead, when we arrived and found ourselves at a loss where to check-in or even enter, we called the phone number for our reservation, and it was explained to us that we would be met with keys. He arrived about 15 minutes later, showed us the apartment and its features, answered our questions, and then let us get on with our day. As for the space itself, it's a bit awkward. The bedroom is tiny, and the bed must be pushed against one wall. This forces one person to either climb over the other to exit, or scoot down to the foot of the bed. The living room furniture is not terribly comfortable - the couch was very hard, and the chairs at the table were also uncomfortable. There is a small step from the kitchen to the foyer/washroom area, so when not paying attention, it's easy to trip. The only basic toiletry provided are a small bottle of shampoo (which was not replaced when empty) and small bars of soap. We found some condiments in the refridgerator, but were unsure how long they had been there. There was a washing maching, but no detergent - we had to buy it and then left it there. The area can't be beat, but this was not our style.
Stayed 4 nights in Sep 2018

8/10

舒服地理位置非常好
Stayed 1 night in Jan 2019

8/10

Plus: - This is a phenomenal location, first and foremost - it literally could not be better. - Close to public transportation, but right on the walking street, so no real need. - The high ceilings make a small space feel less closed. - The bathroom was modern and nice. - There were good basic amenities in the apartment, and nice bedding and towels. Minus: - There was hair in the bathroom. - The lid on the bathroom garbage was broken and fell off with a loud clang when opened. - I did not realize when I booked for our family of four that the two "extra" guests literally doubled the price, making it extremely expensive, considering my children had to sleep on a couch.
Stayed 2 nights in Oct 2018

10/10

La localización es perfecta, en medio de todo. El apartamento muy cómodo, la atención en la entrega de llaves de primera. Sin duda muy bueno, lo mejor la localización.
Stayed 2 nights in Oct 2018

6/10

Pros: Location is perfect, just steps from Stephensplatz and the subway. Apt was very clean. Cons: double bed in a loft (yes, up very steep stairs/ladder), washer but no dryer, horrible mattress, no towel bars. Summary: from reading the cons, it sounds bad, but the location is so outstanding that I give it a neutral review.
Stayed 3 nights in Sep 2018

6/10

You could not ask for a better location in the center of Vienna, walking distance to St. Stephen's Cathedral and the Hofburg, aswell as public transit and hop on hop off bus location. The people we dealt with during check in were extremely nice and helpful. The only issues we really had were that the apartment itself wasnt very clean. For a city a luxurious as Vienna we were expecting more, the furniture was pretty run down and cheap and the floors and walls need some real attention. For the price it was a decent stay. If they spent just a little more attention to detail and maintenance we would certainly stay again!
Stayed 5 nights in Aug 2018

6/10

Poor air conditioning plus with a loft it was a sauna.
Stayed 3 nights in Aug 2018

10/10

Cannot beat the location if you want to stay in old Vienna.
Stayed 4 nights in Jul 2018