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"Positives: Location was good, close to Belvedere Palace, train station and great public transport links that are very quick into the centre. Room was large and spacious with a desk and table to woe from. Negatives: The check in was slow and there were long lines and waiting times. This could easily be resolved with more staffing or sharing check in links in advance, so crazy they have done nothing about it. No facility for making coffee in-room. To me this is a basic essential found in most accommodation across Europe. The fact I have paid for a studio with a kitchen, then at a minimum I expect to be able to make a cups of coffee. There was even a dishwasher and a microwave, and yet no coffee machine, or cafetière/french press. It’s a big miss for me as it’s such a basic and convenient item. Also not impressed that I had to argue the case at reception to then borrow a French press! Otherwise you should pay 25 euros for a kitchen box! "

"This apartment style hotel is as close to the main train station as you can get! It's very quiet, clean with helpful staff. It does need the walls painted in the rooms, espresso machine and rain shower head that work! Other than that it was great!"

"The bathroom configuration was a little awkward-but we managed . With 3 adults in the room it was a bit tight."

"clean rooms, comfortable beds, great staff at Reception, allowed us to keep our luggage after check out, good location"

"If you’re visiting Vienna for a day or a week this hotel is perfect! Everyone on the staff from the front desk to the coffee bar, to the rooftop bar/restaurant and everyone in between were amazing! Welcoming, kind, respectful, friendly! Great location for exploring the city and enough outside for a quiet evening. We can’t thank everyone enough. "

"Friendly welcome. I had a room with a balcony which was lovely. The rooms are clean and nicely finished. They have a small kitchen area too. "

"All aspects of the hotel and staff were excellent. "

"Very nice room. Easy access to the train station. Breakfast also nice spread"

"I really don’t want to sound that grumpy, but there are pros and cons for this hotel. Smooth check in, not that clean room, as I had no asthma attacks for years, and after I entered the room I struggled breathing. The same happened on the 2nd night, so I asked to vacuum clean the floor and this was accommodated. Not sure if it was placebo effect but I could breath in the room. Very noisy room, could hear traffic, people outside until 2am (for 3 nights) at 6am rubbish removal, road traffic restarted etc. breakfast is basic, but not that bad. The staff would benefit from training on how to be friendly. A little smile would not hurt. No need to chase customers and recheck the room number especially if it took awhile to be seated. The rooms are not cleaned by default and you have to ask for this at reception. "