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"Air hockey machine didn’t even work. Pool got firstly a few hours after arriving, no hot water for shower, lots of bugs got bit by so many mosquitoes every night even on my face, water leaked through the roof when it rained, top toilet didn’t flush, took a whole day to respond back when messaging owner "

"Our rental was cancelled at 1.30am on the day of our arrival. We were asleep at that time (as most people are at 1.30am), and that day we were traveling to visit our dying father. This added extreme stress to an already sad and stressful situation. The owner was not contactable. A couple of days before the rental I messaged twice and tried to call. The phone number didn't work and no one responded, so I reached out to VRBO customer service. They tried to contact the owner with no success. They...