Hotel El Ciervo

Mountain ski retreat with outdoor pool and restaurant

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Where to?

Dates

June 2025

July 2025

1 bedroom, Select Comfort beds, in-room safe, free WiFi

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service
Pool
Breakfast included
Laundry
Housekeeping

Room options

Standard Double Room Single Use, 1 Queen Bed

Highlights

LCD TV

Separate bedroom

Select Comfort bed

Rainfall showerhead

Hair dryer

Cable channels

In-room safe

Daily housekeeping

Sleeps 1
1 Queen Bed

Standard Double Room

Highlights

LCD TV

Separate bedroom

Select Comfort bed

Rainfall showerhead

Hair dryer

Cable channels

In-room safe

Daily housekeeping

Sleeps 2
1 Queen Bed OR 1 Twin Bed

About the neighborhood

General Korner 241, Villarrica, Araucania, 4931004

What's nearby

Villarrica Historical Museum - 6 min walk - 0.5 km
Catedral de Villarrica - 6 min walk - 0.6 km
Lake Villarrica - 13 min walk - 1.2 km
Villarrica Pucara Beach - 14 min walk - 1.2 km
Enjoy Pucon Casino - 33 min drive - 33.1 km

Restaurants

‪Cafe Bar 2001 - ‬3 min walk
‪Cassis - ‬5 min walk
‪Café Sweet & Gourmet - ‬4 min walk
‪Chokolata - ‬6 min walk
‪Pizza Cala - ‬6 min walk

About this property

Hotel El Ciervo

Hotel connected to a shopping center

Consider a stay at Hotel El Ciervo and take advantage of a free breakfast buffet, a terrace, and a garden. With amenities like beachfront dining and a beach shuttle, this hotel is the perfect place to soak up the sun. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Additional perks include:

An outdoor pool with pool umbrellas
Free self parking
An area shuttle, express check-out, and express check-in
Smoke-free premises, luggage storage, and 1 meeting room

Room features

All guestrooms at Hotel El Ciervo include amenities such as late night room service, free WiFi, and safes.

Other conveniences in all rooms include:

Rainfall showers, free toiletries, and hair dryers
30-inch LCD TVs with cable channels
Daily housekeeping and phones

Languages

English, Spanish

Similar properties

Pool
Kitchen
Laundry
Outdoor Space

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Area shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Shopping center shuttle (surcharge)
Ski shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily
A bar/lounge
A restaurant

Things to do

Library
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business center
Meeting room

Outdoors

Garden
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking

1 building
2 floors
Built in 1940
Colonial architecture
Smoke-free property

Room amenities

Bedroom

Select Comfort mattress

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Towels provided

Entertainment

30-inch LCD TV with cable channels

Food and drink

Late-night room service

Access via exterior corridors
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - noon

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Safety features at this property include a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Children under 8 years old are not allowed in the swimming pool without adult supervision

Property is also known as

El Ciervo Villarrica

Hotel El Ciervo Villarrica

Hotel El Ciervo Hotel

Hotel El Ciervo Villarrica

Hotel El Ciervo Hotel Villarrica

Frequently asked questions

Does Hotel El Ciervo have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Ciervo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Ciervo?

Self parking is free at this property.

What time is check-in at Hotel El Ciervo?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel El Ciervo?

Check-out is at noon.

Where is Hotel El Ciervo located?

Located near the slopes, this Villarrica hotel is in the city center and within 1 mi (2 km) of Catedral de Villarrica, Villarrica Pucara Beach, and Lake Villarrica. Villarrica Historical Museum is 0.3 mi (0.5 km) away.

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Hotel El Ciervo Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

10/10

Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!

Stayed 4 nights in Jul 2021

10/10

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!

Stayed 1 night in Sep 2019

10/10

Stayed 3 nights in Feb 2019

10/10

Excellent service, speaks English, free bike available.

Stayed 3 nights in Jan 2019

10/10

Stayed 2 nights in Jan 2019

8/10

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10

Stayed 4 nights in Jan 2019

8/10

We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating.

Stayed 1 night in Nov 2018

10/10

Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet

Stayed 1 night in Sep 2018

6/10

Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.

Stayed 2 nights in Sep 2018

10/10

We enjoyed our stay very much. It was a very relaxing atmosphere.

Stayed 2 nights in Sep 2018

10/10

Stayed 2 nights in May 2018

8/10

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.

Stayed 2 nights in Jan 2018

8/10

Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.

Stayed 2 nights in Jan 2018