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"I have to said that Wendy was extremely helpful ,so did the other’s staff members. Location was my priority and didn’t disappoint!"

"Almost the most worse hotel I have ever experienced"

"Le personnel de Best Western Hôtel Bourg-en-Bresse est incroyable 😍 merveilleux, serviable, à l'écoute. Un vrai bonheur."

"We had reserved and paid for a superior king bed room, but upon check in, we were told all rooms were converted to queen beds. We could not tell how the room was considered ‘superior’ as the room was quite small with no closet. Fortunately, our breakfast was comped since our original reservation was not honored. Also, be prepared to drag your luggage to your room’s floor as the elevator only stops between floors in the staircase."

"Just wasn’t what I expected. I thought it was more of a boutique hotel. Staff were all very pleasant and breakfast looked good but I didn’t partake. My floor and room were kind of musty smelling but I couldn’t quite put my finger on it. Linens and towels were clean but because of the smell I wasn’t too sure about the carpet. Again, very friendly and helpful staff, just thought this was a more upscale hotel."

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