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"Friendly staff. Great location."

"Beautiful design that was quaint, cozy, and welcoming. Onsite services were great, but we actually spent a lot of time traveling all over the island, and Civitel Creta Beach helped us with transportation throughout the entire journey. Everything was absolutely amazing! Whether you want to stay on resort and enjoy the amenities, or traverse the beautiful island that is Crete, Civitel Creta Beach is your spot!"

"The food was really good at the a la carte restaurants. The staff was super friendly! 4.5 would go back"

"This place is perfect for a stay off the beaten path. There are a few good restaurants, beach bars, and even a small dance club within walking distance. The property itself has a private beach with push button ordering service. The photo is the private beach area, always had a seat. I can’t complain about anything! We really enjoyed a weekend here. It is 15€ to Heraklion town center. No reason to rent a car."

"Nice hotel within walking distance of several restaurants."

"Really liked the hotel facilities. Food was really good, especially breakfast, and meat and desserts were delicious. Also had drinks on tap all day eg soft drinks and coffee. Staff were really helpful and efficient. Also area around the hotel was nice with several interesting shops and cafes in close proximity. Easy to get to and from Heraklion via buses 1 to Heraklion and 6 back to the hotel. Both stops very close to the hotel. Its a very interesting city. Also really close proximity to the beach, just past the bar. I'd definitely recommend staying here. "

"I had the most amazing 3 night stay at Alsus! The room had the most comfortable bed I slept in ever in Europe. The complimentary breakfast was always plentiful and delicious. The pool area is pristine, and during my stay in April, it was empty! The beach is a short 4 min walk away. The local bus connects the hotel to the airport for ease as well. "

"It had everything you need. We were there in April 2025, in offseason. So some restaurants weren't open. But i would stay again"

"Such a fantastic customer service. We have nothing but praise for this lovely hotel and all of the staff. There was nothing too difficult or strange. We got caught in the strikes and arrived early and they had the room so let us checkin early. The half board was excellent with great meat at the taverna and there was so much food at breakfast as well. Beautiful setting and easy and comfortable room with a private pool, perfect for family! "