"Staff didn't seem very well trained, seemed like bar staff doing reception work against their will. Arrived at check in at 3pm as advised, checked in and showed ID, told room wasn't ready. Given a standard free drink, told to sit in the bar and we'd be told when ready. 40 mins later went and asked if ready and told we hadn't checked in. Had to show ID again, check in and told now ready. Room was clean and a family room for 3 friends but was a full accessibility room. Bathroom had a high toilet...

"Amazing location Friendly staff"

"Large comfortable room, helpful staff, very pleasant experience"