Find hotels near War Memorial Park, Birmingham from AED 235

"My wife and our two young children arrived at 6pm to be told that the prepaid family room, booked and paid for two months in advance, was unavailable because the hotel had overbooked. That is a breach of the booking we paid for, and the explanation given ("it's what the airlines do") was wholly inadequate. In a frustrated and passive aggressive tone, the male reception staff member even said “I’ve had to deal with this stuff all day!” My wife was left stranded hours from home with one autistic child, while the reception staff were dismissive and unhelpful. The options offered were unreasonable: 1) separate rooms for a mother and young children (expecting one of the children to stay in a room on her own!), 2) a twin room for two children to share a single bed, or 3) find another hotel. After escalation, the hotel eventually arranged alternative accommodation in a Ramada hotel 10 minute’s drive away, but it was inferior, in a less suitable location, and required my wife to walk from a separate carpark in an undesirable area at night with children and luggage. Ultimately, the hotel failed to provide a reasonable alternative promptly, and its handling of the matter fell far below any acceptable standard of care. We incurred distress, inconvenience, and a clear loss of the service we contracted for. We will not return and I would urge anyone to reconsider using this hotel."

"Room was ok. The toilet was a bit smelly sewage wise & the air con was constantly dripping & not working that we had to request a fan from reception"

"Very clean, large room with all you could wish for, lovely all you can eat breakfast at great price. Walkable to cathedral & shops & restaurants "

"Friendly staff. Nice clean room and a very comfortable bed."

"Was OK"

"Very run down hotel needs a lot of attention. "

"Rooms and beds were clean and tidy. Excellent for picking up some shopping from nearby Tesco. Thank you for letting us use your property x"

"Great breakfast, excellent facilities, and very friendly staff."

"This home was perfect for our group of 14. We made good use of the well-equipped kitchen and spent quite a bit of time hanging out in the common areas. Lee was super responsive in his communication, both before and during our stay. I've of the best vacuum home experience I've had. "