"Walked into the pool with music loud rap, cursing. Went to tell front desk, they came and said something to guest, but guest did not turn it off. I went a second time to ask the front desk to ask them again. It was so uncomfortable because he had no idea why he had to turn his music off. Finally, after he did and left another guest did ask if she could play music and I told her please no we will be leaving soon. There was a dog barking in 2 rooms close to me, so I had to ask to be moved. The...

"Had to wait for service after smoke breaks, hallway smelled like Dog, and ROACHES. "

"This website sent me to a hotel that was under renovation and not in service. I arrived at 11:30 pm. It took a half hour to reach a customer service person. And then another half hour for that person to Not reach the hotel! Because it wasn’t in service!!! Ridiculous!!!!"