2/10 سيّئ للغاية
Mandeep
مسافر برفقة العائلة
26 نوفمبر 2025
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
We stayed at the Bolton for one night and booked the premier studio room. I requested a quiet room as we were arriving late and leaving early the next morning and I am a light sleeper - needed the restful sleep. We were assigned room 208 and at first blush, it was nice and comfortable. We went to bed and were rudely woken up at 4am with loud banging noises outside our room window. It was the garbage truck picking up from the hotel at 4am. The loud noises from the garbage pickup went on for almost 30 mins and we had barely gone back to sleep again when the next service truck arrived. It was a constant stream after that until we gave up trying to sleep and got ready to leave.
I tried to mention this to the person at the front desk and he had the audacity to blame the hotel across the street for being the cause of the noise, knowing fully well what had happened. It was clear from his indifferent attitude that we were not going anywhere and we were in a bit of a rush to leave. An apology was all that was needed. Very disappointing experience and I will not be returning to the Bolton, ever.
Mandeep
أقام ليلة واحدة (1) في شهر نوفمبر عام 2025
