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"A really nice clean hotel with amazing, helpful staff especially Lee"

"Welcoming at reception and told about where things were very helpful and understanding Ron was clean and bright with out look onto canal my only niggle was WiFi in room not the best but great at reception and could not tv to work radio through tv ok but wanted to watch a bit of telly overall great place to stop food food and lot of welcoming staff"

"Excellent stay we will be staying again hopefully."

"Everything was as it should be clean room friendly staff close to shops Only issue was breakfast They had a big group of a lacrosse team and staff one part of the brekfast area was reserved for the lacrosse team so seating was a issue We ended up seated in the bar erea due to no seats and was told other area was reserved for the team Cups had run out and was given take away cup instead And milk Was dissatisfaction with breakfast with a few people that could not find seating If there was not going to be enough seating for everyone then i think breakfast should be staggered so all guests can be seated "

"Hotel and rooms was lovely, but what let it down a little was the quality of food( except breakfast, that was lovely)The burger was a cheap patty, only grilled on one side and without any colour on the other, the pizza was average, kids fish finger were cheap frozen fish fingers, the wild mushroom risotto though was very nice. Hotel very good overall, but food quality and preparations lets it down a bit."

"Good location lots of restaurants near by"

"Excellent food and very friendly and helpful staff."

"Breakfast was cooked to order...but they just couldnt get it right...scrambled eggs when I asked for poached...two of everything even though I specifically asked for just one ...but then covered in mushrooms cooked in GRAVY!. Dinner had a very limited menu...but what they did have was ok...except when we asked for desert...we were told they were all frozen and would take hours to defrost. Why...when they had 13 of us booked for dinner did they not think to take desert orders in time for them to defrost. But worst of all one of my colleagues was in bed when someone burst into her room. The key to her room had just been given to another guest...without any checks as to if they had asked for the correct room key. My colleague was distraught...and scared...and the whole thing was not handled well. We will not be returning to this hotel...and cant recommend it. "

"Very helpful staff, late bar which was handy due to the location"