"1/5 stars — I would give zero stars if I could.
To call Bob W. Hyde Park a hotel would be a stretch of the imagination. This is a hostel masquerading as a hotel — the Ryanair equivalent of accommodation.
Let's start with the marketing: whoever they hired to photograph this place is clearly very talented, because the hotel in the photos looks genuinely lovely. The hotel you actually experience is the IKEA version of that. Bare bones, cramped rooms with very little space, and not particularly clean — upon arrival, I spent over an hour re-cleaning my room before I could settle in.
The beds are uncomfortable, and I spent most nights awake. The windows are poorly insulated, so wind slamming against them kept me up throughout the night. And the walls are paper-thin — you can hear every single thing said in the hallway or the room next to you.
If you sneeze in this place, they'll charge you for it. The staff are polite but completely unhelpful — they rarely answered the phone, ignored requests, and when they did respond, the answer was usually that something costs extra. Including, it turns out, daily cleaning. This was never clearly disclosed upfront — perhaps buried somewhere in the fine print — but it was not something I was aware of when I booked. Had I known, I would have chosen a different hotel entirely. Instead, I used the same towels for the entire week.
All of this might be forgivable if it were priced and marketed honestly as a hostel. It is not. I wish I never went."
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