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"Clean rooms, very nice staff"

"Friendly staff, nice restaurant/bar "

"Very nice staff. Everyone extremely helpful. Great time"

"Top notch experience. Amazing staff the stand out factor. So friendly, so obviously happy to meet everyone’s needs. This feel good factor is so much harder to achieve than a great location or great facilities but it made the experience so much more enjoyable"

"The food was absolutely delicious! Staff super friendly and very helpful. Definitely somewhere I would revisit and tell friends and family about."

"Excellent staff, extremely clean resort."

"Absolutely"

"I was on the east end of the island for a week and wanted to stay close to the airport on departure day. Everything on the west end is so overpriced, worse than Vegas or New York City. Not only was the Holiday Inn reasonable, but it was like new, clean as can be and very welcoming. Too bad I only had time to sleep and go. I did enjoy the "not free breakfast" and wished I had time to use the pool and kayaks. Yes, I will be back. "

"We had a great stay at Shangri-La! The rooms were nice and comfortable, but what really stood out was the staff(especially Ms. Rose) they were super friendly, helpful, and went above and beyond to make us feel welcome. Would definitely come back once visiting the Cayman Islands!"