Find hotels near West Beach, Portage from AED 247

"I loved this hotel overall but the room was so hot. I could not make it cooler. The bed was rock hard. I would love to stay here again. The staff was wonderful but those two issues will have me go elsewhere. "

"the place is outdated and not well maintained. certainly does not deserve more than 2 Stars. the location is excellent and staff was helpful. But, place is not clean, bathroom was very tight. I paid for an update because standard rooms were so small. But the carpet does not have a clean look, walls are old and bathroom is very suboptimal. No coffee machine in the room, but when I complained about it they stated it was available upon request and they sent me one. essentially, very overpriced for what you get."

"The rooms are clean and modern. They have good amenities. The rooms are smaller than they look in the photos. It is near a fire station in the city so there is a lot of ambient noise."

"Friendly helpful staff. Room larger than expected. Cold filtered water available by elevator. Great location."

"Staff are approachable and helpful."

"Room was clean , staff was good too ."

"The hostel atmosphere itself was great. It very safe to require a keycard to enter the premises. The rooms were maintained nicely and the layout was clean. I was in town for a conference down the street and got incredibly lucky to be placed in the same room as someone also attending the conference. I think my experience at the hostel was better because of that. I did find two of the female hostel staff to be rude. I had messaged the property Tuesday evening asking if a room would be available for me Wednesday morning. I was informed that it was not guaranteed, so I decided to pay for Tuesday night to ensure a bed was ready for me after a long flight from LA. Apparently my card had bounced, yet I was not informed. When I brought it up to the woman who checked me in Wednesday morning at 9 AM, she was a bit cold and rude, saying I was a no show, insinuating that I should’ve known despite me expressing my experience. That definitely did not start my trip on the right foot. My roommate had a similar experience. Additionally, when the we were rushing out to the conference, we passed by the 2nd floor and got excited about grabbing popcorn. After waiting in line, the woman handing it out on the 2nd floor on Thursday evening refused to provide us with any until we wrote our names on name tags. That was understandable, but the tone did feel dismissive. The male staff during my checkout and baggage storage all day Saturday did redeem the overall hostel staff experience. Huge S/O!"

"I purchased a Lake View Room, when I arrived they said my room was not available yet and moved me to another room. I could see the lake only if I stood behind the T.V. All three windows had no view at all. When I brought it up to staff they said that the room qualified as a Lake View and would not reimburse me or move me to another room. I told them at most this room should be a partial lake view and they wouldn’t listen. It’s a money grab, be careful with this one. Soda and water bottles in the lobby are $8 each and the hotel removed the vending machines on the floors forcing you to go downstairs. There’s way better hotels in Chicago. This one is a microcosm to everything wrong with Chicago."

"Absolutely loved this. Got a corner room and slept with the curtains open on the 3rd floor. It was so beautiful. Relaxing. Pillows I didn't like but I am picky about that. Shower.. wonderful."