Find all hotels by Independent in West Springfield, PA

"The beds were comfortable and the towels were clean but everything else was dirty. Microwave was covered with mildew inside, floors and TV had a cleaning residue all over it and the hot water was spotty and went cold quickly."

"No HBO is kind of a letdown. Need to get that fixed. "

"It was so cold, and turned the heat on and turned it up to 85 to get it to work. It didn't work."

"Very nice hotel. Breakfast was great and the pool . Friendly staff too ! Definitely would recommend "

"Room was spotless, super comfy, spacious. Front desk staff was kind and helpful. Would definitely stay there again "

"Great view. Hated that the 5th floor bar was open to the public. Half of the front desk staff were unfriendly. They other half were courteous and helpful. Waitress at breakfast went out of her way to interact with my 5 year old and was the highlight of our visit."

"Very clean and friendly place to stay alway enjoy our stays there will go back to stay "

"Breakfast and breakfast crew were amazing. On the hotel:The staff were helpful and the rooms were generally clean but just a bit run down. For example:Someone had ripped the shampoo bottle out of the shower and it wasn't replaced. Would stay there again because it was a good value for what it was. "

"They could’ve let people know that their pool and hot tub was under repairs. That’s why I paid to go there if I knew it I would’ve went somewhere else and then I had to wait for towels after check-in was a half hour late because they didn’t have the staff. They were shorthanded but the staff that was there it was very nice and thoughtful and everything was clean and I had a good breakfast, but I wanted to use the gym and the pool. That’s why I went there."