Find all hotels by Independent in West Syracuse, NY

"Everything was alright, but what i miss, they don't vacuuming the rugs. "

"The staff at Randolph was amazing. My husband had a medical emergency and we needed a place to stay after his discharge. Front desk went above and beyond to get us in a room when we were having credit card issues. They were genuinely concerned about his health and thankful for his service in the military. Large comfortable bed with a nice quiet night!"

"Clean room excellent staff"

"yes"

"Breakfast isn’t great and often cold, coffee is great tho. Staff throughout the inn are fantastic. From cleaning staff to front desk to breakfast. Everyone is so nice and helpful. Sound insolation isn’t great so you hear hallways, neighbours and outside pedestrians very easily. Room is comfortable. "

"Staff was friendly, attentive and helpful. "

"The breakfast and coffee was poor. The room was fine."

"Don’t eat the breakfast!! Inedible for what was actually offered. The eggs were one solid gelatinous pile. Waffle batter was positively vile. "

"Room was very clean and comfortable, front desk employee was helpful, very kind and caring at check-in, my only complaints are small but significant.... Hair dryer didn't work, pool was closed for maintenance.... understandable but one of the reasons I chose this hotel and the Continental breakfast was good but having the front desk employee 2 feet from me watching me toast a bagel was very uncomfortable and I feel unnecessary "