"We arrived at the hotel at 21.11, the check in was until 10pm, there was nobody on reception, I spent an hour on the telephone, trying to get in touch with someone , another guest arrived with the same scenario, after walking around the hotel again and to be told by another guest that the lady on reception had left, After a 7 hr journey this was the last thing I wanted , the bar and restaurant were closed , no food available despite the booking saying the hotel did room service.
In the...
"BED BUGS!!!!!! Room 9 infefected with BED BUGS!! Bitten alive staying in room No9! AVOID
I reported this expecting the hotel to take it seriously, deep clean the room, and protect future guests. Unfortunately, the response was shocking. Receptionist, couldnt care less, said unsure what the policy is and someone would call me back. 1x week later no phone call or communication. Called back again, receptionist this time did apologise, but said the duty manager is very busy with event this weekend...
"The hotel was set in a beautiful part of the country, the receptionist was pleasant and informative. We had a lovely clean and nicely decorated room with good storage in keeping with the hotels age.
The bathroom was clean and effective with a walk in shower.
The room had good security on the door, a safe and fridge would make good additions.Parking
was excellent."
"The room was fine but as we went on the hottest day of the year it was like an oven. We were provided with a large fan though. Other than that it was a lovely building and the staff were great."
"We have just spent 3 nights here and can't speak highly.
Our stay was very comfortable.
Our room was very well equipped, clean.
We had biscuits, teas coffe hot chocolate, water and milk and juice on our arrival.
Everything you could need in the room.
But if you did need anything the staff would be happy to help.
The room and pub was so clean .
The breakfast were your good and lots of it.
Evening meals we ate there 2 nights and all meals very good.
Although the fish option wasn't available...
"I loved our one night here. It was a stop off on the way further south but I wish we could have stayed longer. So peaceful. The staff went above and beyond to make our stay happen, even when we arrived late. We ate our breakfast outside in the courtyard which was idyllic. The food was gorgeous. We shopped in the farm shop afterwards and bought more than we needed as it all looked (and was) so good. A really lovely stay. Wished we could have stayed longer. Really ovely room. ...