Search Chalets in Western Tennessee

"Ants in my room. No food comp or room comp. dresser was broken. Faucet was broken. Staff are unhelpful."

"We really love this property. It truly was like the outdoors inside. I really liked the screened in porch with the rocking chairs. The room was amazing and so was the jacuzzi tub. I wish the fireplace would have put out warm air but it looked realistic. The complimentary snack basket was a nice surprise. We ate at both restaurants and the food was delicious. The breakfast portions were huge and we definitely could have shared. We got there early but had to wait to check in. We wish the guy at the desk would have told us about the fish feeding at 2:00 and we would have gone to that. We also were told to come back at 4 but when we did another lady said we could have come back at 3:40 and could have checked in then. That’s another thing we wish we had known. Other than those two things everything was great. We also liked the observation deck and the Lookout lounge. Beautiful views and a cool ride to the top!"

"great place"

"We enjoyed our stay. It is an easy walk to most attrations."

"A very different experience. Almost no staff to see. All check ins and check outs are done without personnel. All doe with QR codes."

"We were upgraded from our double queen room to one of the king rooms which was an amazing surprise. There was a nice room on our floor with complimentary drinks and breakfast. Best of all, the most comfortable bed I've ever slept in!"

"Everything was great!"

"Immaculately clean, fresh smelling. Desk staff 3-11p was AMAZING. We couldn’t find parking, and she jumped in offered to move her own vehicle, as she was leaving soon. Breakfast was hot & fresh, good variety. Late checkout offered. Bed and bedding was the most comfortable I’ve experienced in a hotel. One complaint- at 10am, housekeeping started banging on doors….Literally banging with an object, and yelling “Housekeeping!” obscenely loudly, door to door. Very annoying to guests not checking out. 100% recommend this hotel. "

"Good location, nice room, friendly staff"