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"The carpet was very dirty and the room lacked basic facilities."

"Good hotel"

"I’m not sure ir I stayed in room 2322 or 2320, but the room was very clean and neat at my arrival. As someone that worked in hospitality for many years I know exactly when I room is clean. Very friendly and helpful staff starting by my housekeeper who gave me some advice to navigate around the city since it was my first time visiting San Francisco, to the front desk staff that recommended me places to visit and eat, to the horsemen that helped me to find my car. I had a very pleasant experience during my two days stay. The only thing I had a little trouble with was getting from the parking lot to the elevators area. The stairs and the two very close and narrow doors. It is a whole project trying to hold the doors, while carrying your luggage and go downstairs. Overall I loved staying at the hotel and for sure I will stay there my next visit. "

"not good. not to go "

"Great hotel/ casino for the price. You don't even need to leave the casino to have a great time!"

"Spas were closed, pool was closed, our room was clean and spacious but it definitely needed some tlc- broken tiles, wall paper peeling, chipped paint on the cabinets."

"Check in is a nightmare. For all 3 of us who stayed in 3 different rooms/dofferent check ins. So not helpful. Noone told us about any ammenties. Barely told us how to park or find our room. Room was terrific."

"A nice clan place to stay n gamble "

"Casino is nothing special. One of the worst food options of all the casinos do far. California Hotel atleast has a better breakfast. Nothing special to do in or around the casino or property. Sahara is 20 times better and is usually around the same price."