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This hotel is one of the best we stay at! The staff is welcoming, it's very clean and they have an in credible breakfast for you!!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!

Shelley was AMAZING and very helpful. Definitely made the stay better.

Keeping in mind its 3-star classification, this hotel does not disappoint. Front desk staff is outstanding. Metro-North station is in easy walking distance. Of special note: In partnership with the Chazz Palminteri restaurant next door, guests can order a meal, get it delivered and charged to the room. Very nice option when traveling all day. On a lesser note, the slamming doors made a lot of disruption. Soft close, as in other hotels, would improve the guest experience and be worth the...

I have stayed at the Rirz Carlton in White Plains several times and it is the best short get away. The rooms are beautiful, and very high end.

For the price point & location, this property is great despite small rooms & showers.

Clean room

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

This is a lovely, modern hotel. We found our stay to be very relaxing and we enjoyed the fun high tech features in the room. We would definitely stay here again!

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

Great stay thanks. Didn't really want the $20 a dollar "benefit" of unlimited water/tea/coffee; like how much are we seriously drinking??

Water filling station in hallway was a first.

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Perfect location, easy check in and out, clean rooms.

Great all around