Find all hotels by Fairmont in Willowbrook, IL from AED 881

"This property lacked cleanliness. The rugs in the rooms were nasty. I don’t know if they have ever cleaned them. They only do housekeeping every other day, and if you ask them to clean it on a day it isn’t scheduled. They give you resonses, in a nice way that it’s not your day. You have to be to the point if you want it done regularly. They also don’t give you new towels on your off day, unless you ask. Clean up on your day consist of fresh towels, bed made, change the trash will try and tell you when you last had house keeping. There is a $70 parking fee if you decide to rent a car. That wouldn’t have been an issue if we were told that there was a charge to park when we asked about parking. We were just told that they do have parking. Also if you park it has to be for the whole time tha you are there, which we weren’t told that as welll. If you park without the hotel validating your parking, it could be more expensive. in the beginning, but no one told us that, and we asked It is not the hotel’s garage."

"Staff"

"Exceptional friendly Staff, Fantastic area, clean rooms. Breakfast minimal yet, did the trick. Great Value for the $$. We Will be back"

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"Yes"

"Very nice hotel "

"Just wish the breakfast had a more variety. But other than that. Great hotel"

"Great staff and clean facilities"

"No complaints at this property. Always stay here when I’m in Chicago. Great experience and in the center of everything"