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Castle Hotel Windsor

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for Castle Hotel Windsor

Terrace/patio
Lunch and dinner served
City view from property
Garden
Deluxe Room, 1 King Bed, City View (Windsor Junior Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
The current price is AED 581
AED 698 total
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite)

Suite, 1 King Bed, City View (Mews Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, City View (Mews Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds (Park Wing Twin)

Superior Room, 2 Twin Beds (Park Wing Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds (Park Wing Twin)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Standard Room, 1 Queen Bed, City View (Park Wing Classic) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, City View (Heritage Twin)

Superior Room, 2 Twin Beds, City View (Heritage Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, City View (Heritage Twin)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
18 High Street, Windsor, England, SL4 1LJ

What's nearby

  • Windsor Castle - 2 min walk - 0.2 km
  • Eton College - 15 min walk - 1.3 km
  • Windsor Racecourse - 4 min drive - 2.4 km
  • LEGOLAND® Windsor - 5 min drive - 4.3 km
  • Windsor Great Park - 5 min drive - 4.7 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury upscale hotel near Windsor Castle
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a banquet hall, and concierge services
  • A front-desk safe, luggage storage, and a porter/bellhop
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 108 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

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22 Jun - 23 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Hotel Windsor?

Self parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this luxury hotel is within a 10-minute walk of Windsor Guildhall, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

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Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Room was well maintained/clean, AC, friendly staff, and close to everything. Restaurant was very good as well. Really enjoyed our stay here.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and location were fantastic.
Stayed 1 night in May 2025

6/10 Okay

Joe

Disliked: Property conditions & facilities
Excellent location, surrounded by all shops
Stayed 1 night in Jun 2025

8/10 Good

Nathalie

Liked: Cleanliness, property conditions & facilities
Very good breakfast, lovely setting, great location, fantastic Martini at the bar.
Stayed 1 night in May 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities
Amazing location, great staff and service, quiet and comfortable room (as requested), delicious breakfasts.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in the perfect spot. Plenty of dining options and shopping right there. Windsor Castle is right across the street. Wonderful stay! Hotel is very clean and staff was super. Very comfortable bed as well.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clear rooms. Staff really helpful and pretty bar area. Central loculation near Castle, bars and shops. Very much enjoyed our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the room was nice and clean and quiet. The restaurant was good.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very conveniently located. Staff was very helpful and friendly at check in and check out. I would stay here again.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean and updated, friendly staff, difficult moving luggage in and out, parking less than ideal. I’d stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. The room was comfortable with excellent bedding and pillows, and a view of Windsor.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Randolph House was a charming property, and we found all the staff to be exemplary. We highly recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

Randall

Liked: Cleanliness, property conditions & facilities
The property was fantastic. We loved the location and walked the streets and the Church of St. John the Baptist. So much history in the area to visit. The lunch, dinner and the breakfast food was amazingly good. The eggs Benedict were the best we’ve had in a very long time. Definitely would stay there again.
Photos of the interior of the hotel.
Stayed 1 night in May 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and kind.
Stayed 1 night in Apr 2025

8/10 Good

suzann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel convieniet to Windsor castle
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
We so enjoyed this hotel. Due to coming from the states, we arrived in the morning and they accommodated us by having three rooms ready and close together. We were able to take a quick nap then tour the town and castle. Windsor is delightful and the hotel was perfect. Well done.
Stayed 1 night in May 2025

8/10 Good

Frees

Liked: Cleanliness
Old property with a lot of charm. It would be great if there is an elevator.
Stayed 3 nights in Apr 2025

8/10 Good

craig

Liked: Amenities
Staff and facilities very good very nice environment and would stay there again
Stayed 2 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Close to Castle
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Windsor castle easy travel links by train from London and south west. hotel is very close to train station 5 minute walk from Windsor Eton station
Stayed 2 nights in May 2025

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Windsor staying for longer time.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming service. Andy on the check in desk was excellent when resolving an issue with our booking - the room type / picture we booked on Expedia did not match what we were allocated, but he took ownership of the situation and even showed us 3 alternative rooms we could move to - thank you Andy! The car park is bigger than I expected, which is why we came on the train (the £30 per night parking charge also put us off, which might be why the car park was mainly empty?) Would definitely stay here again - fantastic location.
Stayed 2 nights in Jun 2025

10/10 Excellent

LYNN

Liked: Cleanliness, property conditions & facilities
Service was excellent and the room was ready earlier than asvertisec
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the feeling of being surrounded by history. Imagining what others have experienced only in another life.
Stayed 1 night in Apr 2025

10/10 Excellent

Arlene

Liked: Staff & service, property conditions & facilities
Relaxing
Stayed 2 nights in May 2025