First, the house is pretty, spacious and has a great, open-concept floor plan. However, on the first morning of our stay, my niece, who was staying in the master suite, took a shower. She observed a sign on the wall stating not to use the wall jets. When she turned on the main shower head, a VERY loud, high-pitched noise sounded. The people who had been asleep in the basement bedrooms were awakened by the noise, and said it sounded like a train was going by. This noise continued throughout her shower. Her husband, a plumber, stated he believed a new diverter was needed between the shower head and jets, which would require opening up the wall for repairs. To alleviate the sound / pressure, they had to leave the sink faucet running while showering. The sign on the wall indicated that the homeowner was aware of the problem, but chose to rent the house without making necessary repairs. When we reported the problem to the Resort staff, they truly appeared concerned and sympathetic, but explained that repairs of that nature were the responsibility of the home owner.
Additionally, the family members who slept in the three basement bedrooms all opted to take their showers in one of the upstairs bathrooms because the water in the basement bathroom never got above luke warm.
The Springbrook Resort itself is in a great location; close to many fun attractions, and fairly close to the Dane County Airport. The Resort has a very nice Clubhouse and Golf Course. The staff was pleasant and professional. In the future, we would probably stay at Springbrook again, but would rent a different house.
Finally, although I submitted this review, on this house on their "Rentals" website, my review does not appear.