"Staff and grounds are great Food, not so good"

"The hotel is a bit out of the way The hotel room was immaculate The beds were really comfy Reception only operates a certain times Self check in is electronic fairly simple Breakfast is continental (cheese toasty) Apple juice coffee and fruit cup On site Indian restaurant provides outstanding delicious selection of food"

"Great facilities but the room would benefit from better cleaning "

"Very nice location, and very friendly staff. It is obvious that they put their heart and soul into the place. I think it's had its ups and downs with bad management, training issues and maintenance. It did what it said it would do, but I have a feeling that with a bit more help and support, the place could be exceptional, as the staff deserve it. They obviously love the place, and so do the regular patrons. It's a work in progress, don't let the silly little things put you off staying here, and...

"The property was lovely and full of character The common areas where very comfortable and there was plenty of space. The young man who dealt with us could not have done more to make us feel welcome. The room had everything we needed. The only downside was the bed was lumpy and perhaps needed an upgrade, this did not spoil an otherwise enjoyable stay. "

"Has everything you need for a pleasant stay in Southend. The restaurant is also very good too and they have several different room types. Right by the sea. Will come back for sure. "

"Had a great time here. Had to go to the university for training so did a family trip where I was able to enjoy the beauty of nature, get some fresh air, relax and just unwinds from the busy city life"

"A short stay while visiting Cliffs Pavilion. "