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"The hotel service was fantastic; I checked in after midnight and was greeted with a smile. However, the sofa bed was uncomfortable due to the bars at the sides and end, and there weren't enough pillows. On the positive side, the room was clean. I did find the breakfast to be overpriced."

"All the staff were friendly and professional. The room was a refurbished one and it was lovely and clean. The pool was fabulous and warm, also there was a nice scent to it. I had a refreshing facial with Amanda, who was excellent and gave me some much-needed advice. The hotel is in need of some renovation, however it looks like that's already in progress. It cant all be done at once, it's not a criticism as I saw on some of the reviews. They are doing their best. On the Sunday night, I didnt enjoy my meal much. The salad wasnt very nice and the flatbread was hard. On the Monday night there was a long wait as hotel very busy, and not enough staff on. Those who were, however, were very friendly and professional. The dessert was a hot one, yet the custard not very warm. On the whole, I loved it. It was quiet and peaceful. I spent some time in the garden. The room and bed were comfy. All areas were tastefully and cosily decorated/furnished. I wanted to stay another night, mainly to enjoy more spa time & peace. But unfortunately I wasnt too well so had to go home. I do hope to return another time though. I was by myself yet I felt properly looked after by all the staff, so i didnt feel alone. A big thanks to everyone and I definitely recommend this place."

"Everything was perfect."

"Easy booking in, clean and presentable if a little small."

"What a lovely stay in a beautiful hotel with a great view at the rooftop!"

"The only negative thing that I experienced was getting WiFi. I have no idea how to use the process that you supplied. Fortunately the man who was checking people in for breakfast was able to do it for me."

"Nice and easy, canal location with nice pub drinks and food "

"Friendly staff"

"Enjoyable stay, great staff clean and tidy "