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"Very lovely stay to celebrate my girlfriend’s birthday. It’s my second time being here. They kindly upgraded our room and the service from front desk to spa and breakfast is all to a very high standard. Polite, warm and efficient even at busy hours. Would be happy to come again next year. A big thanks to the team! Edward Wang"

"Loved the app key. Unfortunately the EV chargong didn't work via the app, but the front desk staff worked around it wirh great commitment! Thank you and we'll be back for sure!"

"Absolutely beautiful hotel, the novelty of it being the old prison added to the amazing stay. Very clean, bed was so comfortable and nice big spacious rooms"

"Good hotel. Go to the Redbridge Park and ride site to park your car and get two return bus tickets into the city centre for £5 of you are sight seeing. Good deal. "

"Fantastic I will most definitely come again"

"The staff here are fantastic, the room was spotless, and the breakfast very good value. If the weather hadn’t been so awful we would’ve also enjoyed the rooftop terrace 😎. Thanks for a great stay."

"Excellent stay. Rooms - spacious, clean and large 50 inch TV is great. Breakfast - fantastic. Nice veggie sausages and excellent hash browns - English breakfast was excellent. Only thing that could be improved is having cheese in the breakfast. Swimming pool/spa - pool a bit shallow, but otherwise fine. Would have been incredible if there were a jacuzzi. Steam room and sauna are both great. Staff extremely friendly and helpful. On check in I left a review about the lack of toiletries (shampoo, conditioner and moisturiser), and the next day the staff left these in the room for us, which show good attention to detail and to feedback, which is well appreciated. Will definitely be returning!"

"Nice hotel Spacious rooms Plenty of parking spaces "

"Clean"