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"Friendly staff...nice room"

"System was down wasn’t able to check in properly…. But overall it was nice and clean "

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"The staff was very nice and helpful. However, the towels and sheets were dirty or dingy. My sheets were dirty. The pillow cases had pills from wear. They definitely need to replace the sheets and towels due to wear and tear. Breakfast was good!"

"Upon arrival, we were greeted with friendly staff with a quick check in. The hotel is very clean, the linens were so comfortable and the beds were too. The room was spacious and the bathroom was very nice. I love that there are Dove products in the bathroom so you don’t have to worry about bringing those things. "

"Elevator was freezing. Room was also. Breakfast was not good."

"I had a one night stay at this property, and I came home with bedbugs and bedbug bites all over my body… I actually had to seek medical attention. The condition of the hotel is very poor and disgusting. I believe it serves as a hotel and a homeless shelter in One. Please be aware of this property."

"Super comfortable and quiet "

"Clean facility and great service by the staff from our first greeting! Great options served fresh for breakfast and great location to downtown Baltimore and other areas, especially being right next door to The Ave at White Marsh. Convenience at your fingertips - would definitely stay again!"