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"This is the second time we’ve stayed at the Occidental hotel. The first time, the room was small but decent and we had a good stay. This time we were placed in a larger room at the front of the hotel. The shower had no hot water, there was one spare power point to charge all our phones, the windows didn’t close which meant night time happenings outside felt like they were right in our room. No sleep due to car horns, aggressive yelling and police sirens. Unfortunately this will be the last time...