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"I absolutely loved my stay on the resort. Don’t be cheap get the enclave upgraded suites it’s totally worth it. We had a regular king suite jungle view & switch immediately the next day to a king suite that came with 2 bathrooms, a tub & 2 balcony. It also comes with butler service which made everything so convenient. He took care of everything, ask for Rapheal he was the best. The food is also really good, do not believe ppl who say the food is nasty, they’re just not use fresh food without all the junk in it. Also when you get the suite you have access to a private pool & restaurants as well as the enclave suite where you can catch some AC, relax, get a drink & eat and snack in. The property is so beautiful & so many amazing places to take pictures. You can also book excursions right on the resort & it wasn’t expensive. We did ATV, Swam in the cenote & ziplining for $250 a person. They even pick you up & drop you all. And for all my wellness ppl they have fitness classes for free. I caught a 7:30am yoga class on the beach right in front of the ocean. It was nice. It’s so much I can say but you can look up my ig @shytown1988 I’ll be showing videos & breaking down everything I did on this property. And "

"The staff couldn't have been nicer. Some of them knew us by name by the second day. Experience Team at the rec pool made the trip worth it. Must try all the dining options, but Japanese was my favorite. Only downside was the red sea weed, which was out of their control. Loved it! "

"Everyone was great. Special thanks to Miguel, Pablo Bryant and Daniel. They were fantastic "

"We had a great experience! "

"We absolutely love the resort. It was beautiful, clean, the restaurants were amazing . The stag was very friendly and we love how there was so much to do. Even though there was a bus we chose to walk everywhere we went. It was great exercise burning off all the food and alcohol we were consuming "

"This property is very family-oriented. The à la carte dining options, the Mexican restaurant, and the Japanese restaurant were amazing. Miguel Angel at the Mexican restaurant was amazing, and Noe at the sports bar was great. "

"Everything was great"

"The property and staff were amazing. Food was average. The beaches were unusable."

"This resort was excellent! The amenities were accessible and very accommodating, even for someone like me, who was 7 months pregnant. The food was about 4/5. Dolma was the BEST restaurant on the resort. Pelicanos was great as well. Asiana was doable, but not as great as expected. The buffet is the buffet, but not bad at all. The resort is a few short steps from 5th Ave, so there are opportunities to enjoy nightlife and some shopping during the day. The pool was IMMACULATE. Not too crowded, extremely clean, and the service was excellent. Room service was also great and timely. If you are younger or looking for a more club/turn-up vibe, this is not the place for you. Entertainment is light and fun. This is more for the relaxed individual looking to escape the everyday hustle and just reset and recenter. The beach did have a lot of seaweed, but that's nature, not the resort's fault. They worked around the clock to make the seaweed go away, but there was just too much. The spa was not bad either, just a little pricey for my taste. Overall excellent experience and would definitely rebook! "