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"Staff was very nice an attentive, only issue is that the included breakfast was not good, all dishes were cold, eggs were really hard, we ended up cooking in the room kitchen."

"So the grounds are beautiful, very jungle like with monkeys and other animals"

"Grand Sunset Princess exceeded our expectations. The beautiful expansive property, stunning pools & beach, delicious food & drink, spacious suite with comfortable bed & soaker tub, top notch entertainment and activities and exceptional service are all 10/10. Looking forward to returning back to paradise! "

"The 24-hr coffee/bar lounge didn’t have the espresso machine working on any morning (always in repair or out of coffee). Also it would be great to be able to watch premiere league games."

"Staff was amazing, we have a realy good time at the pool food was delicious, we have a great view on our ocean front room we enjoyed every morning with my coffee the beach is very little spot almost none but we still have a good time on the cabana. The room was very clean the only thing that I think is a little outdated they need to improve a little bit on that but overall Great experience!!"

"the workers were amazing!! the lobby bartenders made perfect drinks, the pool bartenders work remember what we ordered and have them ready for us! shoutout Viri and Gustavo for the entertainment staff they were so good!! loved this resort it was VERY clean, food at every restaurant was amazing! nothing better than the El charro dinner though!! "

"Honestly everything was amazing -staff, activities, rooms, food, etc"

"We had a great time and our kids from age 3-9 all had plenty of activities and options to keep them busy!"

"Todo estuvo excellente, la atencion es buenisima nos sentimoa super consentidos, deade la llegada lezlie la recepcionista es super amable y amigable nos hizo el check in tan suave, nos dieron mimosas de bienvenida, la comida esta muy rica, en el restaurante mexicano tienen musica en vivo x las noches, carlos(charlie) como le llamamos mi esposo y yo, fue super atento no dudaba en recomendarnks y prepararnos tragos deliciosos, las hostess de los restaurantes super profesionales y el mesero del rooftop francisco es super buena onda, en general todos los meseros y todo el personal es muy atento de verdad 20/10 recomiendo este hotel y su servicio, sin duda regresaremos"