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Top Playa del Carmen Hotel Reviews
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
10/10 Excellent
"We absolutely loved this property, we don’t want to stay anywhere else!"
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive
8/10 Good
"We had a wonderful stay and were genuinely impressed by the hotel, the beautiful property, and the incredible attention to detail throughout. The art, installations, architecture, and overall design made the entire experience feel unique and thoughtfully curated. Everything was beautifully maintained, and we especially appreciated the high quality of the food and drinks. We had a fantastic time and left with many wonderful memories. The only area for improvement would be the frequent sales pitches for additional services, tours, memberships, and other paid experiences. While we understand that these offerings are part of the resort’s business, being approached so often made certain moments feel less relaxing and comfortable. At a property of this caliber, we would have appreciated a more subtle, personalized approach that allows guests to fully enjoy their stay without feeling pressured to purchase extras. Overall, it is a truly impressive property with so much to offer, and we thoroughly enjoyed our experience. With a more discreet approach to upselling, the guest experience would be even better."
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"Great place for seaweed season! The beach is cleaned and blocked off. Like a saltwater pool but natural and great for snorkeling"
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
8/10 Good
"We spent five nights at Secrets Moxché celebrating our 15th anniversary, and it was a fantastic stay. The resort is stunning, with lush jungle landscaping and some of the best pools we’ve seen. We especially loved the lagoon and cenote pools, plus the Preferred Club rooftop infinity pool. We stayed in room 2820. It was modern and beautiful, with a comfortable bed and a clever Secrets Box for room-service deliveries. Food and service were exceptional, among the best we’ve experienced at a Secrets resort. We loved Allora, Suki and especially Ember, where the brisket was delicious. Even the buffet and room service impressed us. Our biggest frustration was the restaurant reservation system. You can’t book through the app until arrival, by which point many times are already gone. Preferred Club also feels less exclusive now that Impression is the top tier, although we still found the upgrade worthwhile. Anniversary arrangements were disappointing. We’d been offered a romantic breakfast in bed, but were later told only regular room service or a paid floating breakfast was available. We also got nowhere trying to book a cabana or tasting-menu dinner. The beach had heavy sargassum, so we stuck to the pools. Unfortunately, we both developed stomach issues during the trip, limiting how much we could eat, drink and enjoy. We don’t know what caused it. Despite the setbacks, we’d absolutely return. Beautiful resort, wonderful staff and outstanding food. A solid 4/5!"
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
10/10 Excellent
"Vale la pena cada centavo que pagas, la mejor comida y atención por parte de todo el personal Xcaret, mucha diversión en los parques."
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
10/10 Excellent
"Great time Very friendly and helpful staff"
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Best resort I have stayed at. Food people and amenities are top in the area"
Valentin Imperial Rivera Maya All Inclusive - Adults Only
10/10 Excellent
"Awesome caring staff. Attention to detail The beaches and different pools Swim up bars. Restaurants"
Sandos Caracol Nature Resort & Water Park All Inclusive
10/10 Excellent
"It is an unbeatable value. Highly recommend bringing a real stroller because there will be a lot of walking. I’m so glad I brought the infant carrier for my 3 year old because he was not having all the walking lol. My five year old rode in the umbrella stroller. I wish I brought our BOB stroller for some rough roads and storage capability. Also recommend bringing bags of poolside snacks and juice boxes because kiddo snacks are not accessible easily. It was a blast, Mexico night was a super fun evening and the property is beautiful and so romantic at night. Highly recommend this for families with young kiddos. The night show was great, staff were kind and helpful. It’s not a foodie adventure spot, but the food was fine really. It’s more of a chore to eat than anything, but we were there for the fun and adventure more than a fancy food experience. Can’t enjoy a good meal anyways with a 3 and 5 year old. You won’t starve, some buffet nights were better than others, we all ate very well regardless!"
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