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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Hotel with free breakfast, 6-minute walk to Xenses Park

Choose dates to view prices

Terasu Riviera Maya Hotel & Spa offers an upscale experience near Río Secreto and Xplor Theme Park. Guests can book a massage, enjoy free continental breakfast with garden views, cool off in the outdoor pool, and stay connected with in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

1 bedroom, premium bedding, down comforters, minibar

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
Hair dryer
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

1 bedroom, premium bedding, down comforters, minibar

Elite Room, 1 King Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
Hair dryer
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
Hair dryer
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

1 bedroom, premium bedding, down comforters, minibar

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Sofa bed - double
Separate bedroom
Premium bedding
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

1 bedroom, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Sofa bed - double
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Xplor Theme Park - 11 min walk - 1.0 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Ferry to Cozumel - 5 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪Arriba Baja - ‬5 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Costero - ‬5 min drive
  • ‪Mercado de la Merced - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

Upscale boutique hotel near Xenses Park
Located close to Río Secreto and Xplor Theme Park, Terasu Riviera Maya Hotel & Spa, en Xcaret provides free continental breakfast, a garden, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, coffee/tea in the lobby, and a porter/bellhop
  • Beach towels, a water dispenser, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Terasu Riviera Maya Hotel & Spa, en Xcaret boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 52-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and LED light bulbs

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas
  • Mosquito nets
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
  • Hosted evening meal: MXN 0.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a pool?

Yes, this property has an outdoor pool.

Is Terasu Riviera Maya Hotel & Spa, en Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-out is at noon.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per vehicle applies.

Where is Terasu Riviera Maya Hotel & Spa, en Xcaret located?

Situated near a boardwalk/promenade, this boutique hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Río Secreto are also within 1 mi (2 km).

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Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 159 reviews
Rating 8 - Good. 18 out of 159 reviews
Rating 6 - Okay. 9 out of 159 reviews
Rating 4 - Poor. 3 out of 159 reviews
Rating 2 - Terrible. 3 out of 159 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cely

Everything was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to Stay, exelent service
Stayed 3 nights in Jun 2025

10/10 Excellent

tahimara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 5 nights in Jul 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people I recommend this place 💯
Stayed 4 nights in Jul 2025

10/10 Excellent

CHUL MIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, I love to stay here again for vacation
Stayed 3 nights in Feb 2025

8/10 Good

Kody

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terasu Riviera Maya Hotel and Spa was a wondrous place. It had the charm of jungle ambiance including spider monkeys always eager to eat bananas and iguanas creeping along to get their share of the bananas. The staff was exceptional always ready to assist and recommend suggestions to restaurants, ruins, cenotes and parks. I’m already planning a trip next year to bring my daughter and granddaughter to Terasu.
Stayed 7 nights in Aug 2025

10/10 Excellent

osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small hotel, its not for everyone because its surrounded by jungle which i thought was really cool!
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looked kinda odd at first but once there best choice I made. Everything was great. Loved everything and got to experience the monkeys passing through, feed them with bananas staff gave us the experience was crazy definitely would go back 10/10 recommend :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Sunyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees made us feel welcome and we were very happy with all them. Very quiet environment. My wife loved the peaceful environment I wanted more of a resort. Had to leave a few days earlier early and staff was super helpful about it and nice about it.
Stayed 4 nights in Jul 2025

10/10 Excellent

ROSAURA Bienvenida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel but the only bad thing is taxi couldn’t get through easily because the hotel was very deep but besides that it was great
Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended!
Stayed 5 nights in Jun 2025

10/10 Excellent

Panfilo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and unique
Stayed 1 night in Mar 2025

8/10 Good

Sharolyn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unique treehouse with monkeys you can hand feed and friendly, responsive staff. The resort is a solid 20 minutes from shopping and restaurant choices- so be prepared for regular taxi expenses if you do not have a car. This is not a “pamper” resort where guests lounge around the pool, but it’s a unique option if you have offsite entertainment plans.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jianmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area!
Stayed 3 nights in Jun 2025

8/10 Good

Yansong

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Stayed 2 nights in Mar 2025

8/10 Good

CHRISITNA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and the room was clean every day.
Stayed 7 nights in Jan 2025

2/10 Terrible

Kun

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a three-night stay at this hotel but left right after checking in because the conditions were unacceptable. There was a large hole right at the entrance with no warning signs or barriers, which was a serious safety hazard—especially since we were traveling with our young child. The room itself was extremely dirty, with visible blood stains on the bed linens and a strong moldy odor. It was obvious the room hadn’t been cleaned properly. Within a short time of being in the room, our child developed a rash, so we left immediately and booked another hotel. This place was unsafe and unsanitary, and I would strongly caution anyone—especially families with children—against staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service!
Stayed 3 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return.
Stayed 5 nights in May 2025