Find All-inclusive Hotel in Playa del Carmen

"The pool was awesome "

"All in all very good hotel. Staff very respectful. Food perfect. Pools were all good. Make sure to find and reserve pool seats first thing in the morning otherwise you may not find the spot near your room building. "

"Property is very clean, lots of food however there's no lunch buffet. If you are planning to party, be advised that you can not get an alcohol drink until 11:00 a.m. and later (yes no bloody mary with breakfast). The staff is somewhat friendly (used to the tourist trap). Don't use the ATM in the lobby, it says it charges $7 per transaction but we got charged over $14. Resort is average."

"We had so much at the RIU. Staff was amazing and PERFECT blend of big and small resort for our 11-17 year olds. Great food options, no wait time or reservations needed for the restaurants Just great overall! One watch out...we booked a two room suite. I envisioned just that, but we ended up getting two regular rooms that were attached vs. a true "suite". Not ideal, but not a huge deal for us, but something to be aware of. "

"Pool was great as well as children water park"

"For the price, the food was excellent. Spend the money for all inclusive packages. It is a very quiet hotel, it is really for couples and not a lot of activities on site. All say, it was a good stay."

"Hotel over all was very nice, rooms were big. The only thing I thought needed improvement is the entertainment during the day. Very dull and boring except for the foam party day which I believe is on Saturdays. "

"What a lovely little gem! We have been to many all inclusive hotels here but this place ticks all boxes! The entertainment was amazing, the vibe was excellent. The food was tasty, not exceptional but really good especially for an all inclusive. The drinks were fantastic, be sure to ask for a Pink Gin and Tonic. The rooms are a bit dated but they are clean and comfortable. They have a little mobile library to check out a book and the choice of pools is a great option. We will most definitely come back again. Lovey vibe, great music, wonderful atmosphere for a bit of everything! "

"The resort was fine. I went with my family. They really pushed the Family Concierge tier. We opted not to get that add-on considering it was pricey, we already paid for the resort (thinking it was an all inclusive), and it seemed more geared for younger kids. But our room was close to amenities that were only available on that tier: separate pool, restaurant, and coffee bar. Each morning to have coffee before breakfast I had to walk past the Family Concierge coffee bar to the central on in the middle of the resort. We also found it was difficult to get a restaurant reservation. Everything was all booked or available only later at night. So, we ate in the buffet quite a bit, which gets old in a hurry."