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"The staff are wonderful very helpful always smiling, they deserve to be taken care of, definitely they need a raise or compensation because they made everything agreable at the resort. If something os broken dirty or not satisfactory when you see it again there is always someone taking care of it right away with a smile . Definitely will recommend this place again and I already did 3 couples will be booking this hotel soon"

"Everything was excellent. No complaints at all"

"We had an amazing stay at Ava. A beautiful resort with excellent amenities, especially for families and kids. The rooms were so clean and the housekeeping staff did an outstanding job of maintaining them the whole week. We had turn down service in the evening, restocking supplies daily and personalized touches throughout the week. Our Expedia Concierge, Sam, was so amazing. She checked in with me daily, made reservations, changed reservations, helped with anything I needed. The food was very...

"It was a good resort "

"Friendly Staff, Good food, Amazing hotel "

"Clean room, staff, amenities "

"Staff everything was very good "

"Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays "

"Very amazing and friendly staff that were on point with everything. Food was amazing and of course the unlimited drinks. Housekeeping and room service did such a great job , cleaned and changed rooms twice a day 10/10 "

"Good"

"Everything is top notch service."

"Todo"

"i traveled for the very first time and all i got to say is that we are definitely planning on going back all the staff makes you feel like home no bad comments "

"This was my second time back at the same resort . I love how they take care of their guest each & every day. Will always come back "

"Amazing"

"would recommend "

"10/10 service"

"Great experience lots to do for kids and couples"

"The best option"

"Rooms and staff were great "