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"This was our third time staying here, it won’t be our last!"

"Staff were very friendly. Wild life is very nice. Overall very nice place."

"Rui Palace was one the best all inclusive resorts that I have stayed at in Playa Del Carmen. The resort is located in a gated residential neighborhood. The grounds and property are immaculate. The pools were easily accessible and the beach was in close proximity. There are plenty of dining options. Our room was cleaned daily and to our surprise we received a towel animal each day also. We took a trip to celebrate my birthday. The evening of my actual birthday, our room was decorated with balloons, birthday towel people and a cake. All compliments of the hotel. Rui Palace deserves a 10/10 for both resort and staff. "

"Clean, nice, beautiful paradise!"

"The room was spotless and the staff were very friendly. We had access to everything we needed. The specialty restaurants were fantastic,servers were nice and friendly.The food was delicious and we will return as soon as we can."

"The staff was great! "

"Room was very clean, staff very helpfull, and thw resort itself screams "VACATION""

"staff was very nice and helpful there food was also very good "

"Pool concierges are the best, food was amazing and entertainment staff did an amazing job as well."