Iberostar Waves Tucán - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping
Parking included

Room options

All rooms

1 bed

2 beds

Showing 49 of 49 rooms

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
1 King Bed

Junior Suite, Oceanfront

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

38 sq m
1 bedroom
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Wonderful

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Very good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Beachside

Wonderful

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 4
2 Double Beds

Junior Suite

Exceptional

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

38 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

38 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Premium Room

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 3
1 King Bed

Premium Room (Near Pool)

Excellent

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

38 sq m
1 bedroom
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

Good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

38 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

38 sq m
1 bedroom
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Beachside

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
2 Double Beds

Premium Room (Pure Wellness)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Exceptional

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Ceiling fan

Blackout drapes/curtains

Hair dryer

35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Suite Junior with Sea View

38 sq m
Sea view
Sleeps 4

Suite Junior

38 sq m
Sleeps 4

Room Premium with Garden View

Sleeps 4

Room Premium

35 sq m
Sleeps 1

Suite Junior with Sea View

38 sq m
Sea view
Sleeps 1

Suite Junior with Sea View

38 sq m
Sea view
Sleeps 4

Single Room Premium

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Quadruple Room Premium with Pool View

35 sq m
Sleeps 4

Double Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 4

Room Premium with Garden View

Sleeps 4

Suite Junior with Sea View

38 sq m
Sea view
Sleeps 4

Quadruple Room Premium

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Single Room Premium with Beach View

35 sq m
Beach view
Sleeps 1

Suite Junior with Sea View

38 sq m
Sea view
Sleeps 1

Single Room Premium with Pool View

35 sq m
Sleeps 1

Suite Junior

38 sq m
Sleeps 4

Double Room Premium

35 sq m
Sleeps 1

Quadruple Room Premium with Beach View

35 sq m
Beach view
Sleeps 4

Double Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sea view
Sleeps 4

Single Room Premium with Garden View

Sleeps 1

About the neighborhood

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 4 min drive - 3.6 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
Xplor Theme Park - 5 min drive - 5.7 km
Playa del Carmen Main Beach - 5 min drive - 4.3 km
Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

‪Festival Grand Buffet - ‬8 min walk
‪Rosa Roja - ‬5 min walk
‪El Gaucho Steakhouse - ‬5 min walk
‪Cupcake Cafe - ‬6 min walk
‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

Luxury all-inclusive property near Quinta Avenida

Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Tucán - All Inclusive provides 2 beach bars, 2 poolside bars, and a swim-up bar. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial, and a sports massage at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include windsurfing and kayaking. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.

You'll also enjoy perks such as:

4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
2 outdoor tennis courts, babysitting (surcharge), and a gift shop
A banquet hall, ATM/banking services, and meeting rooms
Guest reviews give top marks for the beach locale, pool, and helpful staff

Room features

All 350 rooms offer comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.

Extra conveniences in all rooms include:

Recycling, LED light bulbs, and composting
Eco-friendly toiletries, showers, and hair dryers
Flat-screen TVs with satellite channels
Wardrobes/closets, eco-friendly cleaning products, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Pool
All inclusive
Spa
Kids pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Bonsai
La Hacienda
Mare Nostrum
Tulum
Uxmal Restaurante

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Property is also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Iberostar Waves Tucán - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Tucán - All Inclusive?

Self parking is free at this property.

What time is check-in at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Tucán - All Inclusive?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Tucán - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Iberostar Waves Tucán - All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km).

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Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Maria D DeLourdes

13 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location, food, natural environment, on-site entertainment,

Stayed 8 nights in Jul 2025

10/10 Excellent

Nia

4 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great family destination. We were pleased with the food offerings and activities. It was fun to see the wildlife wandering around the resort. Staff was very friendly and accommodating.

Stayed 6 nights in Jul 2025

10/10 Excellent

Filip

5 August 2025

Liked: Cleanliness

Only negative point was the dirty water (sargassum)

Stayed 5 nights in Jul 2025

10/10 Excellent

Steven

16 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff. Lots of options for food, and everything our family ate was delicious. Activities were fun too.

Stayed 6 nights in Jul 2025

10/10 Excellent

armando

16 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very safe and welcoming

Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

19 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect time

Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar L

24 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was beautiful. Great food! Staff were amazing!

Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

26 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time staying here and both were excellent experiences. Beautiful grounds and the staff are so friendly and work so hard. Looking forward to returning soon.

Stayed 4 nights in Jun 2025

10/10 Excellent

Roberto

23 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything except the beach was loaded with see weed and i believe it could have been kept cleaner

Stayed 7 nights in Jul 2025

10/10 Excellent

Lisbeth

5 July 2025

I cant express my gratitude with the staff of this resort every one of the staff members went above and beyond to make you feel welcomed and like

Stayed 5 nights in Jun 2025

8/10 Good

Luis Gerardo puente

13 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great, the facilities and pools. The bad thing was the people who separate the lounge chairs from the pool area.

Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

8 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice and clean property. Staff is very friendly and helpful.

Stayed 5 nights in Jun 2025

8/10 Good

Tara

3 June 2025

Liked: Cleanliness, property conditions & facilities

The staff was great. The property is clean and well taken care of.

Stayed 5 nights in May 2025

8/10 Good

Tim

24 June 2025

Liked: Cleanliness, property conditions & facilities

Food was excellent, 99% of the staff was very helpful and a pleasure to talk to. Only real negative was them trying to push the coupons on you.

Stayed 4 nights in Jun 2025

2/10 Terrible

Vladimir

20 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not like anything as soon as we checked in they trying to sell you stuff it was overcrowded. The beach was dirty would not go back ever.

Stayed 5 nights in Jul 2025

10/10 Excellent

Anthony

3 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The whole family had a great time, staff, food and cleanliness was great.

Stayed 9 nights in Mar 2025

6/10 Okay

Aleck

6 July 2025

Disliked: Cleanliness, property conditions & facilities

Location was good with access to the beach and employees with a good customer service approach. Room was outdated, it has a door between rooms and main door with locks in very bad conditions.

Stayed 3 nights in Jul 2025

6/10 Okay

Hugo R

26 July 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Jul 2025

10/10 Excellent

Esmeralda

9 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very accommodating and the hotel was beautiful.

Stayed 3 nights in Apr 2025

10/10 Excellent

Elena

17 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, we enjoyed our stay at Iberostar Tucan, but there are a few things to be aware of. The rooms are quite outdated — some of the light fixtures didn’t work, and there were very few power outlets, which was a bit inconvenient. Other than that, everything was great: the territory is well-maintained, and the overall experience was positive.

Stayed 6 nights in Jul 2025

10/10 Excellent

Jennifer

18 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The animals on property were a big hit for our adult children and ourselves! The dining options were awesome (esp Japonese!) We loved every staff and wish we could have stayed! We were there during a time of high sargassum and this was not even an issue as we had so much to do on property. The beach/sand was still beautiful, the pool was awesome and so many activities. I highly recommend!

Stayed 4 nights in Jun 2025

10/10 Excellent

Cynthia Rodrigues

26 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall, it was a great stay. Many amenities, beautiful place and staff is amazing. In our bedroom, mini bar was not working properly and no working ice machine - but those were things we managed. Definitely would recommend and go back

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

12 March 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view and food are terrific.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica Heather

7 March 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely resort on a beautiful beach.

Stayed 7 nights in Feb 2025

10/10 Excellent

Lourdes

1 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach is great. They keep the beach clean if there’s sargazo. The food is very good. The facilities and rooms are clean. The entertainment is fun. The wild life around the green areas of the hotel is magical. We enjoyed our family vacation in this place. It has something to offer for people of all ages.

Stayed 5 nights in May 2025

Iberostar Waves Tucán - All Inclusive

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Premium Room

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Premium Room, Beachside

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Junior Suite

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Junior Suite, Oceanfront

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Last room available

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Premium Room

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Premium Room (Near Pool)

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Near Pool)

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Pure Wellness)

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Premium Room (Promo)

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Premium Room, Beachside

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Premium Room (Pure Wellness)

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Premium Room (Tropical View)

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Premium Room (Tropical View)

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Last room available

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Suite Junior with Sea View

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Suite Junior

Room Premium with Garden View

Room Premium

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Suite Junior with Sea View