البحث عن فنادق في كينتانا رو

"The property was clean but the rooms smell dingy. I brought it to the attention to housekeeping and they said they would spray something but either they forgot or didn’t do it. Roberto for front desk was except you can tell he loves his job and cares about the guest’s experience. On the other hand Erick had a chip on his shoulder and made sure to let you feel he’s right and you’re wrong. We were 3 in our room and he gave us a king size bed and said rooms with double beds aren’t guaranteed and...

"Staff are fantastic! Always helpful! Grounds are beautiful! If you’re looking for a relaxing resort that has class than don’t look anywhere else!"

"We were surprised to see how clean the place is along with how helpful and hardworking the resort employees are. We were there for 5 days but after the second day already thought we should have booked for 7. It’s a great place managed by very competent people. Food is abundant and variety for breakfast, lunch, dinner and snacks in between along with free soda and alcohol.. pools were cleaned every day and security is tight .. we just loved the Riu resort."

"RIU never disappoints!! We had a great time and enjoyed our stay!!"

"The hotel over all is located next to the Xcaret park which is great. It has several pools, several bars and a private beach which was clean. The food however was lacking in flavor, Mexican food is great and savory, but at the hotel all the buffet lacked seasoning, the food did not taste like it should, I had to add salt and pepper to everything.So if good food is your requirement, this is not the place for you. Also if you're planning on having drinks that have juice in them the juices are...

"We had a great time. Great staff, drinks , and room/ Hotel very clean."

"The staff are very familiar with us"

"El hotel está bien para los niños pero la playa es horrible. Mi habitación tenía un balcón con acceso a una pequeña piscina pero cuando llegamos estaba sucia y olía muy mal, mi nieto dijo que olía a langosta podrida, pero después de reportarlo un día sábado que llegamos la limpiaron y la pudimos usar el lunes."

"AVA resort was a truly phenomenal experience!! All of the staff were so helpful the entire trip. I have to give a huge thank you to our personal concierge Sam who was absolutely wonderful and so attentive to us. She even booked a cabana with flowers and sparkling wine as a departing gift to us. I am so grateful for the amazing hospitality we experienced. Hotel had so many amenities and fun things to do (MJ show, Magic show, LED show etc) and great for both adult and kids. We did the escape...

"El hotel con excelente restaurantes, excelente atención de todo el personal. Malo no hay playa. Son 2 metros de arena donde no hay camastros para descansar. No tienen una buena comunicación con los eventos. Ya que no dan difusión de los mismos. Y son de buena calidad sobre todo la ceremonia del cacao y show del Sonido. Agradeciendo a William encargado de el gimnasio, Angelica linda persona en el área de Lobby."

"Excellent personalized service, delicious food, and a beautiful place. Everything was wonderful, and we truly enjoyed our experience. Highly recommended!"

"Everything was amazing!"