Is Grand Metropark Hotel Xi’an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Metropark Hotel Xi’an?

Self parking is available for a fee.

Does Grand Metropark Hotel Xi’an provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 350 per vehicle applies.

Where is Grand Metropark Hotel Xi’an located?

This family-friendly Xi'an hotel is located in the historical district, within a 5-minute walk of Xi'an City Walls and Chang'an Qishi Museum. Zhangxueliang Residence and Dongyue Temple of Xi'an, Shaanxi Province are also within 10 minutes. Zhonglou Station is 28 minutes by foot.

Grand Metropark Hotel Xi’an Reviews, Deals & Photos 2025

8/10 Good

Fu Sang

18 October 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入往

地點位置佳，近市中心，洒店設施較陳舊，整體不錯。

Stayed 4 nights in Oct 2017

6/10 Okay

Lai hing

28 July 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店整體很旧，但是在我的要求下酒店給了一間大套房。很滿意！

Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

20 July 2017

Liked: Cleanliness, staff & service, room comfort

Not a bad hotel, just slightly far from central ci

Room was fairly large though not in a very central location. A bit of a walk into main area near Drum Tower. Comfort of room was pretty good though not much of a view from my hotel room. If you are after something in a more central location then there are plenty of other options available closer to the central city area. Do re-check the hotel location yourself because the distance stated isnt neccessarily correct, whether intentional or unknowingly misinformed. Room amenities replaced daily, requested sheets to be changed daily (though not entirely sure this was done every day). A bit pricey though I did end up booking this place last minute on the night as my original hotel booked wasnt of an acceptable standard. I have found in China you usually get what you pay for so if you are used to comfort, space and exceptional cleanliness then always go with a 5 star hotel. Overall I would recommend this hotel and would stay here again but would suggest booking a larger sized room for personal comfort. Dont have many negatives comments about this hotel, only minor small issues like the size of the minibar and lack of minibar food choices.

Stayed 3 nights in Jul 2017

10/10 Excellent

HIROSHI

24 November 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネス・観光向けホテル

90年代の5つ星ホテル。周囲と比べて古く、目立たなくなったが、よいホテル。

4/10 Poor

Verified traveler

8 October 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Just messed me up much

8/10 Good

Olivia, Hong Kong

4 July 2015

Liked: Staff & service, property conditions & facilities, room comfort

Great location with comfort room

Great location as it is just next to the bus stop. Hotel reception staff are not so clear about the information of varies attractions. We had to depend on ourselves only. The room is clean and comfortable at all.

6/10 Okay

usuman, 中国

8 October 2014

Liked: Staff & service

豪華なホテルだが少しばかり老朽

スタッフも好印象でいいホテルです。ただし、夜１０時にルームサービスを楽しんだところ、料理人が帰宅したとのことで、メニューは限られました。国慶節なので大目に見たいと思います。湯船とシャワーが区分けされていないのは私にとってマイナスでした。デポジットの説明は私の英語ではよく理解できなく、何度も繰り返し聞き直しが必要でした。平均ぐらいの評価です。

8/10 Good

Mrs. P. Tan, Singapore

25 September 2014

Liked: Cleanliness, room comfort

Great Hotel Location.

We chose the Grand Metropark Hotel for its excellent location. It is within the city walls, and just minutes away from the Bell and Drum Towers, as well as the brightly lit and busy Muslim Street, a bazaar street lined with fancy stalls/shops selling authentic food, local snacks and souvenirs, etc. The hotel is big and pleasant, and rooms are generally clean and comfortable. Do note that the hotel appears to be quite popular and fully booked, so check in early if you have preference for non-smoking and/or adjoining rooms (our party of 3 was put in rooms on different levels!). And go down early for breakfast if you don’t want leftovers:(.

10/10 Excellent

S.Y. Ong, Singapore

26 July 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel at reasonable price

We really enjoyed our 2 nights at the hotel. The room was spacious and clean. Hotel staff were very helpful, though it would have even more impressive if they spoke more English.

10/10 Excellent

Paulette, Sydney

3 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

upmarket hotel at a reasonable price

the hotel was in a good location to the city and shopping. about 15 mins walk to city wall. there english was not the best but they tried to understand and help. the rooms were very clean. the food in the restuarants was great. they helped us to get taxis to our location.

8/10 Good

Verified traveler

8 April 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

绝佳的地点

酒店服务很好，但设施太旧了

8/10 Good

Bing, Beijing

25 December 2013

Liked: Cleanliness, staff & service, property conditions & facilities

a very good place

the place of the hotel is good but there was construction, so it was noisy during the daytime

10/10 Excellent

Belinda, Australia - SA - Adelaide

29 October 2013

Liked: Cleanliness, staff & service, property conditions & facilities

Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Good

Alan, Melbourne Aust

12 October 2013

Liked: Cleanliness, room comfort

Walking distance to just about everywhere

The hotel is 20 minute walk from the Bell Tower along a main road and plenty of excellent shopping. The East Gate on the Town Wall is about 15 minutes walk in the other direction. The main Xian railway station is twenty minutes north, and the trendy night life near the south gate is about 30 minutes away on foot. Of course, there are many taxis and buses passing the hotel all the time. My stay was comfortable except for noise coming from an open air diner next door, and the sound of rock music from a shopping complex across the street. The diner shut down at 12:30am ach night, customers or not.

10/10 Excellent

Verified traveler

9 October 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很满意的酒店

地理位置很方便，客房隔音很好，服务很好，我的衣服遗忘在酒店，打电话后马上帮我快递到家了，很感谢！

6/10 Okay

Elizabeth

4 November 2012

Liked: Cleanliness, staff & service

Adequate Hotel

The Grand Metropark Hotel in Xi'an is an older hotel in a good location. We are a family of four with young kids, so we booked 2 rooms. Upon arrival we learned that there were no adjoining rooms available, so the front desk upgraded us to the family suite, which had 2 bedrooms, 2 bathrooms, and a sitting area. Very nice of them to do that! The room was very clean but smoking was permitted in that room so there was just that "smoky" feeling. The breakfast buffet was large but the food was satisfactory. The location was good for walking to the center of town and lots of shopping/restaurants. It took about an hour to get from the hotel to the terracotta warriors and about 40 minutes to get to the hotel from the airport.

8/10 Good

A Fisher

23 October 2012

Liked: Staff & service, property conditions & facilities, room comfort

Western breakfast much to be desired, not nearly as good as other hotels in China; choices were limited. Was difficult understanding hotel staff, their English was very poor.

8/10 Good

Verified traveler

5 September 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location inside the wall

Great location inside the city wall. Formerly a Hyatt hotel. Nice restaurants. Like many similarly rated hotels we visited in china it appeared to be hotel largely empty. The hotels executive chef spent a few hours walking with us in the Muslim quarters which was a nice gesture.

10/10 Excellent

Dave

18 May 2012

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location and affordable.

The hotel was located within walking distance of the Xian wall which made it easy to hit one of the better in-town destinations. The price was reasonable and the staff was excellent. The atrium has live birds in cages and koi fish. The restaurant was very good. The beds, however were hard and the hotel shows it age a bit. There didn't seem to be a lot of nearby restaurants to choose from. Overall I recommend this hotel for tourists looking for a nice and affordable stay.

8/10 Good

takarin, 中国国内在住

21 April 2012

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

日本人には不向き？

５つ星と考えれば残念ですが不満が残ります、まずは設備が古いです、トイレ、シャワーとも時代遅れでの代物です。部屋にもシミや壁紙の剥がれがありましたし、ロビーの天井のクロスは汚れて剥がれてきていました、外観も建物が汚れていました。スタッフの対応はしっかりしていましたし、ベルボーイも対応は問題なしです。吹き抜けのラウンジは解放感があって気持ちがいいです、夜はバーラウンジになったので行ってみましたが、雰囲気は良いです、しかし中国人の客も多いためマナーの悪さを感じました、たばこを吸ったり大声で話したり、５つ星の割に料金が安いので結構中国人がおおいです、残念ですがこれがホテルの質を下げていると感じます。彼ら中国人にとっては普通の行動でも日本人から見れば非常識な中国人が多いので静かな環境を望んでいる人はここのホテルはだめだと思います。朝食は１１５元で結構いいものを出していました、しかし一流というには少し足りないです…また、朝から中国人は大声で話すし、禁煙なのに平気でたばこを吸うので、環境はよくありません…ホテルもこういうところが注意できていないし徹底できていません。５つ星としては失格ですね…とにかく中国人のマナーの悪さに一緒にいたくないという人は、ここはおすすめできません。もう少しレベルをあげて料金のもう一つ高いランクのホテルを選んだほうがいいと思います。

8/10 Good

Verified traveler

6 October 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Metro Park Xian

Too bad breakfast was not included in room rate. On site price is very expensive for a family to eat every day.

2/10 Terrible

FLORENTINO

18 July 2011

Disliked: Cleanliness, property conditions & facilities, room comfort

This is no longer a HYATT! MISLEADING

SUPER EXTRA EXPENSIVE, NEVER RETURN , NO LONGER A HYATT HOTEL BUT CHARGING MORE THAN THE MOST EXPENSIVE HOTEL IN XIAN

4/10 Poor

Chet, Denver, CO

31 May 2011

Disliked: Property conditions & facilities, room comfort

A weak Hyatt

I was surprised that Hyatt had its name on this hotel. The room was extemely dated, the bed was terribly uncomfortable, and it was overall a substandard hotel. The four-star rating was clearly a figment of someone's imagination. There's got to be a better hotel in Xi'an.

10/10 Excellent

Vilas, Mumbai

31 May 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great City, Great Hotel.

The hotel mnagement and staff were very cooperaive and wam. We were given one of the best rooms for family of 3; extra bed provided imedately on request. The hotel has the 'old world charm' with it's furniture and decor and we likedddd it very much. Breakfast was very good. Hotel's location is best suited to tourist familes. We liked Xi'an and if happen to visit again, would like to stay only at Hyatt Xi'an.

6/10 Okay

Suzy, Chicago, IL

30 May 2011

Liked: Cleanliness, room comfort

Hyatt Regency - okay hotel, closing down in the next few months (May 2011)

Nice hotel, not in a great location, but not bad either. Hotel was definitely older, according to local sources the hotel will be closing in the next few months as they are opening a park hyatt. I would suggest staying in the bell tower hotel if possible. It is is a much better location. Xi'an has a bus system, but no underground. Taxis are able to be found, but they don't always like to pick up foreigners. Staying in a good location matters in Xi'an. Would suggest somewhere near the bell/drum tower.

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