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"It has an excellent location in the heart of Xi’ an. The Bell Tower, restaurants, and shops are just steps away. The subway is in from of the hotel,"

"Great!"

"Joan was helpful on the front desk. He went out of the way to makeover stay comfortable he booked the tickets. He speaks good English overall, we were happy with the place. Will highly recommend anybody with family or business."

"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."

"The hotel is very modern with an interesting design. Rooms are comfortable with an upscale design. Would definitely stay there again"

"Best of all, Location! Great breakfast; spacious room; clean; kind staff who speak English! Love the city!"

"Lovely suite. Excellent porters who all spoke excellent English. The bar staff didn't speak English and this made ordering difficult. The spa facility was closed (but no notice). Lots of mosquitoes in the lobby. "

"I think the staff was really helpful and the hotel location is amazing. It is walking distance from a few attractions and plenty options for food establishments "

"Clean and good service "