Hotel Paraiso Encantado

Property class: 3

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Reviews

8.4 out of 10
Very good
Located close to Las Pozas, Hotel Paraiso Encantado provides a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Honeymoon Studio Suite, Mountain View (Flor de liz #1)

A bed with a white bedspread and a decorative border, a wooden nightstand, and a window with a metal screen.

Honeymoon Studio Suite, Mountain View (Flor de liz #1)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, Mountain View (Flor de liz #2)

A bedroom with a bed, a nightstand, a window with curtains, and a door leading outside.

Romantic Room, Mountain View (Flor de liz #2)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, Pool View (Orquídeas #4)

A room with two beds, each with a wooden headboard and white bedding.

Comfort Room, Pool View (Orquídeas #4)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Studio Suite, Mountain View (Linda vista #1)

A bedroom with a bed, two nightstands, an air conditioning unit, and two windows with curtains.

Honeymoon Studio Suite, Mountain View (Linda vista #1)

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Comfort Room, Pool View (Orquídeas #2)

A bedroom with a bed, a nightstand, a mirror, and a window with curtains.

Comfort Room, Pool View (Orquídeas #2)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Pool View (Orquídeas #3)

A bedroom with a bed, a nightstand, a wooden bench, a wall-mounted lamp, and a door with glass panels.

Comfort Room, Pool View (Orquídeas #3)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, Pool View (Orquídeas #1)

A bedroom with a wooden bed frame, a white textured bedspread, and a window with patterned curtains.

Business Room, Pool View (Orquídeas #1)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Pool View (Helechos 1)

A bedroom with two beds, a wooden wardrobe, a chair, and a large arched window.

Family Quadruple Room, Pool View (Helechos 1)

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room, Pool View (Helechos 2)

A hotel room with two beds, a chair, a door, and a window with curtains.

Family Room, Pool View (Helechos 2)

  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Panoramic Double Room, 1 Bedroom (Lajas)

A neatly made bed with a white bedspread and pillows, a wooden headboard, and a wall-mounted air conditioner.

Panoramic Double Room, 1 Bedroom (Lajas)

  • Hill view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, Garden View (Lirios #1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, Garden View (Lirios #2)

A bedroom with a bed, bedside table, and a wardrobe.

Family Double Room, Garden View (Lirios #2)

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Located in Xilitla, Hotel Paraiso Encantado is in the historical district and near theme parks. Las Pozas is a popular attraction and the area's natural beauty can be seen at Cave of Swallows and Tamul Waterfall. Enjoy the great outdoors with ziplining, ecotours, and mountain biking, or hop on a moped rental nearby and explore all the area has to offer. Visit our Xilitla travel guide
Map
Camino Las Pozas - 10, Xilitla, SLP, 79900

What's nearby

  • A stone staircase surrounded by lush greenery and trees, leading up a hill.
    Las Pozas
    2 min walk - 0.2 km
  • Church of San Agustin
    8 min drive - 3.1 km
  • Leonora Carrington Museum
    8 min drive - 3.1 km
  • Plaza Principal Xilitla
    8 min drive - 3.1 km

Restaurants

  • Las tortugas de Xilitla
    4 min drive
  • Cafe james
    1 min walk
  • Restaurante Nanacatli
    7 min drive
  • El rincon del cafe
    4 min drive
  • Tacos El Tigre
    3 min drive

About this property

Hotel Paraiso Encantado

  • Hotel near Las Pozas
  • Consider a stay at Hotel Paraiso Encantado and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, luggage storage, and smoke-free premises
  • Room features
  • All guestrooms are individually decorated, and have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Heated floors and soap
    • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Heated bathroom floor
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 59067989

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM

Frequently asked questions

Does Hotel Paraiso Encantado have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–10:30 PM.

Is Hotel Paraiso Encantado pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Paraiso Encantado?

Check-in start time: noon; Check-in end time: 11:00 PM.

What time is check-out at Hotel Paraiso Encantado?

Check-out is at 11:30 AM.

Does Hotel Paraiso Encantado provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Paraiso Encantado located?

Situated in Xilitla, this hotel is steps from Las Pozas.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Paraiso Encantado Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Amenities

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel tucked away in the heart of Xilitla it was very convenient because the Edward James Garden was walkable just down the road. The check-in process was very easy and the staff was amazing. The rooms were clean and the restaurant at the property had wonderful staff and food.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice hotel, safe, convenient... there is a restaurant, a pool and parking. Rooms are fine, beds are comfy the only thing was the toilet, and there was no tv. No elevators, just stairs to the rooms. I will stay here again anyway becayse of how comfy I was.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Adequate but noisy

The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel y buena ubicación, las habitaciones están muy sencillas
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Me gusto el Hotel en cuanto a diseño, bonita vista, comodo No me gusto que al llegar a Registrarme no habia nadie, estubimos hablando, subimos la vos y nadie escuchaba a los 20 min se asomo una Sra de intendencia muy amable por cierto y me dijo que no habia nadie en la administracion que Ella daría las llaves de habitacion, unos minutos despues aparecio la persona encargada con muy mala actitud, se quejo que dias anteriores tubieron mucho trabajo y por eso no habia personal, que estaban descansando, pero nada atenta
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar rodeado de naturaleza. Respecto al servicio, todo excelente. Recomiendo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Im grünen Paradies wie der Name schon sagt
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La vista a las montañas desde la habitacion es la que hace que valga mucho la pena, la limpieza está bien a secas, lo malo es el servicio prácticamente no hay atención al cliente, cualquier cosa que se requiera se batalla, y te cobran hasta un vaso con hielo
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
todo muy bien.. comodo y tranquilo y limpio
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el Hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
No me gusto el servicio del restaurante,
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estuvo muy bonita, el hotel está rodeado de naturaleza así que hubo un pájaro que estuvo picando la puerta de cristal desde las 6 de la mañana. Por otro lado está cerca de el castillo de Edwar Edwar James.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y habitaciones muy espaciosas y limpias
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bonito y tranquilo. Las personas que trabajan ahí todos fueron muy amables
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Recomendación TV, y ver mejoras en el agua caliente ya que no duraba casi nada en habitacion inferior bromelia
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio Pero el inodoro o toilet esta defectuoso emana gases y olores. Eso es incomodo
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar y tranquilo. La gente muy amable
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio…. Muy buena comida …. Muy buena atención
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Cerca del atractivo turístico
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Stayed 1 night in Aug 2021