"This was my 3rd time at the hotel. I got a suite, which was OK. The room was larger than the last time I stayed, but the bathroom takes up about 1/3 of the room space. I had requested a suite with two beds, and when we checked in, there was only one bed. I asked for it to be changed at the front desk, and they said it would take a day. I knew that the single bed was just two twins stuck together, so I took them apart and called for housekeeping to make them up. There are no dressers to put your clothes. No creamer for the in-room coffee for 6 days while there. My daughter had bought a special 101 Building Water Bottle, and they threw it away even though it was nowhere near the single trash can. We asked about it, and they said they didn't see it and that it wasn't their problem. No compensation of any sort was offered. This will probably be the last time I stay, which is too bad as the location to the Main Station and to the malls is directly under the hotel."
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