Find Hotel with a Concierge in Yaiza

"This was our first time in Lanzarote and of course this resort. The staff were friendly and helpful, the room lovely (junior suite) and always well tended to by those lovely house keepers. The pools looked good, we didn't use them (we're not pool people). So, we had a great holiday."

"We went in January for some winter sun, we were very much looking forward to our first family holiday with our 10 month old, relaxing by the pool. It was really disappointing and upsetting that we could not use the pool due to the extremely cold water temperature, I feel this is something that should be made clear to potential customers when they are booking, especially regarding the temperature of the baby pool. The whole point in our hotel selection was that we would have a pool to play and...