"Our family of six had a lovely stay! We loved the dinner/breakfast/free shuttle to the snow monkeys and train and the staff was so friendly and helpful. Would highly recommend !"
"Our family of six had a lovely stay! We loved the dinner/breakfast/free shuttle to the snow monkeys and train and the staff was so friendly and helpful. Would highly recommend !"
"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over...
"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over...
"I was later than their last check in and they accommodated me and even made a multi course traditional Japanese meal at 9pm, the food for breakfast and dinner was delicious. The onsen was extremely hot and had an absolutely gorgeous view. The older couple that runs it were incredibly kind and hospitable to me, including a shuttle to the Monkeg Park and Yamanaka Station free of charge. The WiFi was good enough for a Microsoft teams call with zero lag whatsoever. I had a wonderful stay here and if...
"I was later than their last check in and they accommodated me and even made a multi course traditional Japanese meal at 9pm, the food for breakfast and dinner was delicious. The onsen was extremely hot and had an absolutely gorgeous view. The older couple that runs it were incredibly kind and hospitable to me, including a shuttle to the Monkeg Park and Yamanaka Station free of charge. The WiFi was good enough for a Microsoft teams call with zero lag whatsoever. I had a wonderful stay here and if...
"Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. "
"Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. "
"We stayed here and were impressed with the service. It is primarily a ski hotel and we needed to transport our baggage down the slope at an early hour...the staff willingly did it by tobaggan. This is a traditional japanese hotel...witg futons and communal bathing area which was fun to experience. Snow monkeys were fun to see."
"We stayed here and were impressed with the service. It is primarily a ski hotel and we needed to transport our baggage down the slope at an early hour...the staff willingly did it by tobaggan. This is a traditional japanese hotel...witg futons and communal bathing area which was fun to experience. Snow monkeys were fun to see."