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"Stayed for 5 nights. The whole stay was absolutely amazing. Very attentive staff and super clean and incredibly spacious rooms. No complaints whatsoever. Enjoyed the spa and the swimming pool as well. I would come again without hesitation. "

"Loved the hotel, everything was beautiful, the breakfast was delicious and the staff was incredible helpful and kind."

"The room was very nice, clean and comfortable. The staff are all very considerate and helpful. I have to express special gratitude to the Concierge, Robin, who was incredibly helpful in getting us reservations at local sites. There is also a wonderful park across the street that is great for relaxing strolls around the lake and with statues of Chinese poets. "

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"We stayed here over the holiday weekend and had a wonderful experience. The entire property is clean, well-maintained, and located in a great area. The breakfast buffet is huge, offering a wide variety of options. But what truly sets this place apart is the exceptional hospitality of the staff. From the moment we arrived, they were welcoming and accommodating. When our son was injured at the pool, they went above and beyond to ensure he received the care he needed. They arranged a driver and had a hotel manager accompany us to the emergency room. Another manager met us there and stayed the entire time, helping with translation and making sure our son received the best possible care. On the way back to the hotel, many roads were closed due to the holiday, but the manager with us worked with the authorities to get us back quickly and safely. Their support during such a stressful time meant the world to us—it was far beyond what we ever expected. We’re incredibly grateful and will never forget their kindness."

"The rooms are spacious, well maintained and much better than my expectation! Comes with small kitchenette and sofa/table, so much more functional than hotel room, feels 5 star at a very good price, about 500m to train station area with lots of good restaurants and a good Hema supermarket. But most of the time just call taxi. I'd definitely stay here again in Xi'an. "