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"Loved the staff and everyone there. They were super helpful and friendly. "

"This resort was beyond my expectations. Starting from the smooth check-in process with the incredibly nice staff. They are all bilingual so no need to stress about your lack of Spanish proficiency. They are very patient and super attentive. There is a money exchange kiosk in the lobby so it makes it safe and convenient for all guests to exchange large amounts if necessary. All bars and restaurants have great hours to allow you to get food or snacks at your leisure. There is one 24/7 bar to accommodate those who want to stay up lol. The food was good especially the tacos at Pepe's food by the poolside. The sunsets are spectacular. They have options to upgrade your rooms to the Elite Club to have access to more exclusive lounges (I recommend you do this when you book. They might sell out by the time you come in). The rooms are super clean and the housekeeping team is tremendously quick to act when you request something. As far as entertainment, we did not need to leave the resort grounds because they had different shows every night. We really enjoyed our stay and we'll be back for sure. "

"Kind staff..todo excellente...my 2 nd time here and not the last one..."

"Great beach and view"

"The resort was phenomenal! Starting with the check in process and the front desk everything was simple. Food was delicious whether you dine at the buffet, the lobby cafe, or at the restaurant. Pool side snacks were delicious and service was exceptional! We ended up becoming members and enjoying the members amenities as well. Rooms were spotlessly clean. We had the Allure room with the swim up pool which was an huge plus if you want to take a dip in the pool late at night. Overall 10/10 experience. We can’t wait to be back. "

"Walk in to a glass of champagne ( I don’t drink champagne and asked for a beer and got one). The staff is extremely friendly and accommodating. Srta Guterez at the concierge desk is incredible and an asset to the hotel. The food was good drinks are well made and served fast. The only knock I have is the bar in the Los Arcos area should be open to the public for drinks appetizers. It has the best view and to me seems underutilized."

"Front desk staff are always wonderful and very professional. I’m not sure why there is not a coffee pot in the rooms being that every other hotel has them…??"

"Everyone was cool. Pool was nice. Beach access great. Drinks good! "

"Nice pool , and had a sports bar "