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"Amazing room"

"Déjeuner délicieux, chambre spacieuse et personnel sympathique et efficace"

"We arrived at the hotel after significant travel disruptions caused by a winter storm in Hokkaido. Despite having an Expedia confirmation number, our check-in attendant, Yamashita-san, was unable to locate our reservation. Rather than sending us away, Yamashita-san went above and beyond by securing a room for us while we worked to resolve the issue. We later learned that Expedia had canceled the reservation without notifying us, so we ultimately paid the hotel directly. The professionalism and kindness of the hotel staff are truly second to none. This was not our first stay at Haneda Excel Hotel Tokyu when flying into or out of Japan, and it certainly won’t be our last. That said, we would recommend booking directly with the hotel rather than using Expedia."

"Room spotless small but very good. The restaurant are near it’s walking distance to get to the terminal3 to hotel free shuttle "

"Stayed for one night to rest before leaving Tokyo on a long haul flight home. The warehouse aesthetic and fancy foyer were amazing. Ate at the bar and grill, the food was also delicious. Rooms are clean and spacious. Wish I got to stay longer!"

"Room was really great! Huge comfortable bed, comfortable and has everything you need. The staff was amazing.. I don’t remember the name of the woman who checked me in but she’s going places! "

"Room was so clean, the morning bread was nice, and the shuttle was so convenient. And the pajamas were so cute "

"Room is So so clean, full of amenities. Staff are so quick and provide best service."

"clean, great service, spacious room 10/10"