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"We recently stayed at this property and were very disappointed with the lack of housekeeping service. Upon check-in, we were informed that rooms would be cleaned every other day. However, throughout our entire stay, our room was never serviced once. We had to repeatedly request basic necessities like fresh towels and clean sheets for the sleeper sofa, which became frustrating very quickly. Despite being told what to expect, those expectations were not met at all. Additionally, we requested to speak with management on two separate occasions and never received any follow-up. That lack of response only added to our frustration and made us feel that our concerns were not being taken seriously. The hotel itself is in a great location and has a lot of potential, but the lack of follow-through on something as standard as housekeeping—and the absence of communication from management—significantly impacted our experience. Consistency and accountability are key in hospitality, and unfortunately, both were lacking during our stay. We hope management takes this feedback seriously and makes improvements so future guests don’t have a similar experience."

"Pool side seating was comfy but wasnt cleaned daily, our room was 217 and it was pool side and smelled like mild dew the first 2 days the water was out most of the day. We didnt have wash clothes, we didnt have forks or spoons in our room until the 2nd night, the toilet wasnt bolted to the floor had to complain and they sent maintenance in 2nd night to fix. Sheets kept coming off so i called front desk on third day and requested they be changed and they tolde that even if they was changed they would do the same because the dryer has shrunk them. They came and was supposed to have changed them but didnt because they was sand in the bed they took the top cover off and put on 3 top sheets as cover. We was there 6 days and had 4 people and only 2 rolls toilet paper and ran out. There was also big water looking bugs in the room i kept killing i was told there was nothing they could do. We will NEVER go back to this PLACE EVER again its horrible place. Its a nice location and could be a nice place if whoever runs and manages the place took pride in it and took better care of it. The pool was NEVER cleaned and didnt even smell like it had chlorine in it at all. And the outside place where towels go for the pool never had any towels in it the whole time we was there. The outside lounge chairs was never cleaned. However, the tiki bar is amazing!!"

"Quick Access to the beach and great location to food options. "

"Breakfast was amazing and so as everything else "

"Everything was great doing our stay. The view was beautiful "

"The location of property is everything of course it’s access to the beach but it definitely needs some upgrading for sure! My shower head thing was coming down the ceiling was puffy as if maybe there’s some leakage issues and parking! Yeah be ready to park in the overflow parking which is across the street "

"Warning: the outside doesn’t match the inside! The place looks cute and well kept from the outside but is actually dated and dirty once you open the door to your room. Stains everywhere, rust on all kitchen surfaces, no hangers, missing/broken towel bar, ripped shower curtain, etc. Next to impossible to get clean towels or housekeeping during our 3 night stay. Staff is not helpful and will lie to you about hangers being on order, housekeeping headed to your room next (but never showed up), pools are heated (they were like ice). The only positives: the bartender was very nice, the location on the beach was great, and plenty of lounge chairs on the pool deck. "

"Lynn who’s the lady who helped me book my reservation was amazing, she’s the reason my children enjoyed their spring break. I would say the resort in itself can use so cleanliness all around especially with the indoor pool . The rooms can use an update as well including new carpet and curtains . The view is amazing 🤗"

"The staff was incredible. Every single one was awesome. The only issues I had and honestly I feel like we’re a big deal is that when I pulled out the sofa sleeper, under the mattress there were 8-9 chip bags, chip crumbs and a few dirty socks. Then the sheet had MULTIPLE stains and food crumbs. Which tells me housekeeping didn’t clean it properly (so what else wasn’t clean) So I had to go to the office and get all new bedding to make the bed up myself, along with cleaning under the sofa at 10:30 at night. Then one of the remotes was missing and we got it two days later and finally housekeeping was always out of bath towels so every night I had to go down and get towels. I do want to reiterate that the staff was absolutely wonderful and always tried to help despite the issues I listed. "